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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,106 reviews, last reviewed 14th Sep 2026

36400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good communication Good communication regarding policy information. Fair prices. Reviewed on: 14th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Fabulous no nonsense hoe insurance

Easy to talk to , web page is easy to navigate too - quality customer service, fair prices and we took out our car insurance on the basis of our home insurance service from Saga Reviewed on: 28th September 2021

great service

great service at a great price, simple online storage of documents that you cannot loose! Reviewed on: 28th September 2021

Reliable and caring

Saga looked after my traumatic house fire in such a caring way Reviewed on: 28th September 2021

Helpful Call Taker

The call taker advised me that my coverage included legal services and in conversation I explained that my wife had recently sustained a broken hip when nursing staff in the hospital she was in did not raise the rails on the side of her bed. The call taker gave me the number to call from which I got good legal advice. Reviewed on: 28th September 2021

Supportive

A very caring organisation with friendly service staff who are always helpful and understanding. Reviewed on: 28th September 2021

Great company

Always very helpful staff very keen to sort any problems you may have and always pleasant to talk to Reviewed on: 28th September 2021

Great Service and Easy to talk to

They have given me great rates over the years.I would always recommend them Reviewed on: 28th September 2021

Value for money

Continue to renew as price quoted good compared to other companies Reviewed on: 28th September 2021

Tailor MadeCover

Only company that took the trouble to provide a policy for us given we had some wayward values Reviewed on: 28th September 2021

Excellent provider

Competitive comprehensive product meeting our needs. Regular follow up contact received. Reviewed on: 28th September 2021

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