Smart Money People Logo

Saga: Home insurance reviews

4.69
Based on 2,710 reviews, last reviewed 9th Mar 2026
92% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026
S S's avatar
S S

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

5
Always good service provided when required Reviewed on: 11th September 2021

Very straight forward

5
Friendly helpful staff to give clear advice. Paperwork is easy and straightforward Reviewed on: 11th September 2021

Great service

5
Very competati e prices for home contents insurance no hidden extras Reviewed on: 11th September 2021

NO QUBBLE CLAIMS

5
Fantastic insurance company. No quibble claims. Had to make substantial claim for some lost jewellery and it was all sorted in one phone and settled within in a week. Couldn't be more happy with this insurance company. They might be a bit more pricy but you get what you pay for. Reviewed on: 11th September 2021

No Worries.

5
No worries for 3 years ,outstanding product, does what it says on the tin. Reviewed on: 11th September 2021

Excellent customer service

5
3 years fixed price - very good price for very good cover Reviewed on: 11th September 2021

Customer friendly affordable insurance

5
Very easy to organise my home insurance online. Saga are extremely competitively and affordabley priced very happy with my price and cover and would recommend them to anyone Reviewed on: 11th September 2021

Excellent service

5
Excellent customer service from polite friendly assistants who have dealt with both my car and home insurance. Reviewed on: 11th September 2021

Panic over!

5
In the past 12 months I have needed to call upon the emergency cover included with my Home Insurance to obtain the services of a plumber on two occasions. Each time I have received helpful and reassuring service and, more importantly, the quick despatch of a plumber. Panic over! Reviewed on: 11th September 2021

Home insurance made easy!

5
Easy to set up my contents insurance at a very competitive fixed price for two years! Reviewed on: 11th September 2021

Superb service

5
No problem with Saga home insurance; easy to contact, very helpful staff and very efficient claims procedures Reviewed on: 11th September 2021

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saga?

  • Stocks and shares ISA

    from Saga 5.00 from 1 reviews
    Saga
  • Life insurance (discontinued)

    from Saga 5.00 from 5 reviews
    Saga
  • Van Insurance (discontinued)

    from Saga 5.00 from 1 reviews
    Saga
    View all products