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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Reliability at a fair price

I have been fortunate in not having to make any buildings or contents claim for several years. However, what attracted me back to Saga was the easy to use website to obtain an initial quotation followed by a friendly and helpful member of the Saga staff to clarify the issues I still had. It wasn't the cheapest quote that I had found but the research I had done & the reviews I read convinced me that it was one of the best companies to deal with. Reviewed on: 28th September 2021

Easy to contact and very accomodating

Very easy to speak to about my renewal quote and requirements, and flexible enough to accommodate both my extras and price, very pleased with both their service and price Reviewed on: 28th September 2021

Excellent service

Have every confidence in Saga and their service is proven Reviewed on: 28th September 2021

Very good

I was getting a very good deal from them,I had insurance with them the previous year,it was time for renewal, I kept getting quotes sent to me. Some of them might have been a bit cheaper, when you looked properly at the quotes, the level of cover was not as good, another thing to look at is how much will it cost when you renew, Reviewed on: 28th September 2021

Good value, no hassle.

Saga dealt with a small claim very efficiently and supplied a tradesmen to resolve the problem. The cost of our fixed price insurance did not increase on renewal. Reviewed on: 28th September 2021

Fair & friendly

Company seems interested in customers rather than money Reviewed on: 28th September 2021

Home insurance you can rely on

Brilliant firm never had a problem with them Reviewed on: 28th September 2021

Easy to use

Fair price done over 3 years saves me money and worrying about my insurance with lots of other things to do. Reviewed on: 28th September 2021

Home Insurance made easy

I have been with Saga for a number of years now, and I have found that their home insurance is very competitive and `this makes it an easy choice when renewing. Reviewed on: 28th September 2021

Great Calue

Looked around and compared options. It wasn’t just about the price but the level of protection. Saga couldn’t be beaten. So easy and seamless. Reviewed on: 28th September 2021

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