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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Feel confident with them

The prices don’t go up much from one year to next so I don’t bother looking elsewhere. Reviewed on: 14th September 2020

Home help....

my house had been damages by a car reversing and even though there was a pandemic,, we have been supported by professional services with the help of saga throughout in what has been a trying time. Reviewed on: 14th September 2020

Good value

Good value Staff are friendly and very helpful Still do paper copies if you want at no extra cost Reviewed on: 14th September 2020

Excellent product and servicee

The house insurance includes drain cover which we have used and it is a fast efficient friendly service Reviewed on: 14th September 2020

Good competative service

I have used Saga home insurance for the last few years and have found them so easy and straightforward to deal with at a very competative rate. I would and do recommend them to all my friends. Reviewed on: 14th September 2020

Brilliant Service and Affordable premiums

Was quoted the most competitive price for Home Insurance which is now fixed for 3 years. All personal circumstances were catered for in the quote. Excellent response time for telephone queries coupled with very well informed and courteous advisers make for a pleasant overall experience unlike many other organisations. I have insurance for Home and both cars with Saga, who I would highly recommend as the experience of dealing with them has been consistently exemplary. Reviewed on: 14th September 2020

efficient and prompt

the engineer was friendly , efficient and knowledgeable. The work was carried out and the system checked in full before he was satisfied and departed. Reviewed on: 14th September 2020

Ammendment

While ammending the Insurance policy, they will do it for free unlike other insurance companies they will charge for ammenments, once policy is in force Reviewed on: 14th September 2020

,simple,wasy to understand insurance

helpful staff and easy to understand documentation Reviewed on: 14th September 2020

Quality and efficiency

Clear explanation of the inclusions, exclusions, easy access to information online a positive expereince Reviewed on: 14th September 2020

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