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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Quality and efficiency

Clear explanation of the inclusions, exclusions, easy access to information online a positive expereince Reviewed on: 14th September 2020

The service from Saga is extremely good

Saga are always so polite, efficient and informative, gives confidence Reviewed on: 14th September 2020

Is the best

It was a positive experience friendly m beginning to end Reviewed on: 14th September 2020

Simply the best

Helpful easy to talk too and very efficient Reviewed on: 14th September 2020

no problem

easy to set up staff great the price was right easy to talk to and to get information Reviewed on: 14th September 2020

Helpful call centre agents

Good advice when adding a valuable item to my home insurance Reviewed on: 14th September 2020

Reliable and reassuring

It's comforting to know that Saga are there working hard to give each customer top class, comprehensive cover and care. Their insurance services feel personal and the company committed to ensure customers feel protected and comfortable. Reviewed on: 14th September 2020

Friendly easy to access personnel

We founded could actually talk to the staff who were very supportive and helpful our claim was settled with the minimum of fuss We feel very reassured that if we need help again they will support us . Reviewed on: 14th September 2020

Always there for you.....

Wonderful service by wonderful staff.....who could ask for more??? Reviewed on: 14th September 2020

Best Insurance company I have dealt with, I am 83 years o age.

Very straight, efficient and a pleasure to deal with. Reviewed on: 14th September 2020

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