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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Excellent

Very helpful advice,,easily understood’ Reviewed on: 14th September 2020

Fixed price

Great fixed price not many insurance company do this. Reviewed on: 14th September 2020

Cover for all our needs

Saga house insurance covers all our needs for contents and building at a reasonable price. Luckily we haven't had to make a claim so can't comment on this. Reviewed on: 14th September 2020

Home insurance

Brilliant service full of helpful advice Reviewed on: 14th September 2020

Always good service

Saga have always been very easy to contact and very helpful The claims process went very smoothly when I had to make a claim back in 2016. Reviewed on: 14th September 2020

Easy to deal with and contact, even in these troubled times.

I had a problem with the central heating earlier this year, they showed genuine concern when hearing my wife suffers with Copd, they offered to send someone round that night. I thanked them but said that wouldn’t be necessary. The engineer arrived at 8.30 the next morning and repaired the boiler. Brilliant service. Reviewed on: 13th September 2020

Security

Feel secure In knowledge that Saga Home Insurance will be there if I need it. Reviewed on: 13th September 2020

Definitely reliable and very helpful especially when you are a Senior Citizen.

I have been with Saga for many many years and have never had any problems with Insurance Claims or any other issues . Happy to recommend them to family and friends. Reviewed on: 13th September 2020

Value for money

Comprehensive house insurance without being dreadfully expensive. Hope I never have to claim on it, but it seems to cover most things. Reviewed on: 13th September 2020

Prompt, efficient service

Very happy with the efficient reminders and helpful advice and above all very reasonable charges for a good overall cover. Reviewed on: 13th September 2020

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