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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Prompt, efficient service

Very happy with the efficient reminders and helpful advice and above all very reasonable charges for a good overall cover. Reviewed on: 13th September 2020

Home Insurance

Found the company to be helpful, professional and easy to follow and understand. Explained everything in detail. Resolved a query and adjusted it to my requirements whilst on the phone. Reviewed on: 13th September 2020

excellent cover & friendly people to talk to

never had any problems always good friendly talk Reviewed on: 13th September 2020

Good cover

Easy to deal with and good cover of insurance Reviewed on: 13th September 2020

TOP INSURANCE

Competitive pricing Good service Reviewed on: 13th September 2020

No quibble insurance.

Easy to arrange. Staff seem friendly and informative. I have yet to submit a claim but from my dealings so far I would not expect SAGA to offer nothing but the best method of settlement. Reviewed on: 13th September 2020

Straightforward good value

Easy to apply on line. Good value Reviewed on: 13th September 2020

Totally satisfied

very happy with all service and products Reviewed on: 13th September 2020

Professional straightforward simple

Easy to contact, friendly helpful staff. Clear information Reviewed on: 13th September 2020

Easy to arrange insurance

The Saga staff were were very helpful and our insurance was easy to arrange. Reviewed on: 13th September 2020

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