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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Helpful and friendly

Saga personnel are efficient and helpful, and also unfailingly cheerful and friendly. Reviewed on: 28th September 2021

Good cover at a fair price

Not as comprehensive as other policies, with fixed, relatively low limits on cover, but prices have been good over the last few years. The only thing I wasn't happy with was that my premium went up 19% this year despite not making any claims. That was significantly reduced with one phone call. Reviewed on: 28th September 2021

Experienced company

Helpful, personable and knowledgeable Reviewed on: 28th September 2021

Great Company

Excellent service with friendly staff Reviewed on: 28th September 2021

Desired insurance supplied

Satisfactory cover although not the cheapest Reviewed on: 27th September 2021

Home Insurance

Extremely well covered and affordable. pleased to take out 3 year fixed rate Reviewed on: 27th September 2021

Very helpful company

We recently had a fire and Saga were very helpful and approachable throughout the claims process. The staff that we dealt with were pleasant and nothing was too much trouble. Reviewed on: 27th September 2021

The Company knows our needs

The company know what we need and are ready to make adjustments if necessary! Reviewed on: 26th September 2021

Insurance home confidence .

Helpful staff Insure you cover everything you wish for the best possible price which stays the same for the next 3 years. Reviewed on: 26th September 2021

Very flexible customer support

Able to switch from home to landlord insurance very easily and cheaply ! Reviewed on: 26th September 2021

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