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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Saga an insurance company with integrity

I had an accident,spilling a tin of paint on to the dining room carpet.An inspector was sent to view the damage and authorised a very generous settlement to replace it. Reviewed on: 26th September 2021

Excellent customer service.

I have had my home insurance with Saga for quite a number of years now and a few years ago I had to make a claim which was dealt with speedily and stopped me from worrying unnecessarily. I was helped all the way through the process. You can't put a price on peace of mind. Reviewed on: 26th September 2021

Fair and competitive

British Call Centre, easy to understand website and documents. Fair to existing customers. Reviewed on: 26th September 2021

Fantastic, fast and caring

I was locked inside my property as handle had fallen off front door. Fantastic, fast response from Saga Insurance who kept in telephone contact until the engineer arrived. First class service Reviewed on: 26th September 2021

Excellent

We have been with for holidays, car and home insurance for quite a long time, so long in fact I can’t remember exactly when and have always found Saga very helpful. Reviewed on: 26th September 2021

never had a problem good communication

Had a problem solved efficiently & quickly Reviewed on: 26th September 2021

No hassle home insurance

I took out the Saga home insurance as the rate was good and I liked the 3 year fixed price that meant I didn't have to phaff with things for a couple more years. Reviewed on: 26th September 2021

Home Insurance

Good simple product with adequate level of cover as standard. Reviewed on: 26th September 2021

Brilliant

Saga are brilliant. Prices do not increase greatly each year [unlike other companies which increase for continuing customers], When I have rung they have been efficient and informative. Reviewed on: 26th September 2021

No Problem

I have used Saga Insurance for the house contents for many years and have never had a problem. Reviewed on: 26th September 2021

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