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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Feel secure and go with saga

Having had to claim on our car insurance saga made a very distressing experience go away. Reviewed on: 13th September 2020

Hassle free claim with sound advice.

Passing motorist seriously damaged brick outbuilding necessitating rebuild. Very pleasant assessor who dealt with us in a professional, friendly manner. Reviewed on: 13th September 2020

Car Insurance

Easy to communicate with and to set up and renew my policy. By providing cover over a three year period at a fixed price also gives peace of mind . Reviewed on: 13th September 2020

Good value insurance

Used Saga through comparison site. Extras are good such as 20% off Nuffield gums and Open Fairways membership for discounted golf. Reviewed on: 13th September 2020

Safe with Saga

Easy to understand on telephone and good service Reviewed on: 13th September 2020

Long time user

I have insured my house and contents with Saga for at least 20 years. When I had a water leak some years ago I got an immediate response. Leak was repaired and all damaged carpets swiftly replaced. A good service. Reviewed on: 13th September 2020

So much is covered!

I was in hospital worrying about cover for my phone and iPad. I phoned Saga who told me that they were already including in my home insurance policy. I was amazed by how wide the coverage was. So easy to renew too. Reviewed on: 13th September 2020

Good quote

Please with the quote also it will not alter for 3 years Reviewed on: 13th September 2020

Excellent All Round.

1. 2nd consecutive year with Saga for home insurance. 2. Exceptionally easy to use website. 3. Very competitive prices. 4. Defaqto 5 star rated. 5. When contacting by phone you are always given the persons christian & surname so you know exactly who you are speaking to. Very reassuring. Reviewed on: 13th September 2020

Great cover

Saga home covers everything that we require for the right price Reviewed on: 13th September 2020

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