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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Saga home insurance the best for us

When our television was damaged the claim was dealt with in a very professional and friendly manner. Reviewed on: 13th September 2020

Always reliable

Overall satisfaction but as a pensioner would like cheaper premiums Reviewed on: 13th September 2020

Fantastic customer service

I can honestly say saga have been a great company to be with always very helpful and a reasonable price for a great insurance. Would definitely recommend Reviewed on: 13th September 2020

Great insurance good customer service

Great customer service insurance easy to take out on line very clear and seem very friendly... Reviewed on: 13th September 2020

Excellent response when I had a problem.

I had a problem with my kitchen floor. I contacted Saga and someone came the following day and assessed the problem. Within another day work started on the floor and things were soon sorted out. Saga even phoned during that that time to check that the work was being done. FIVE STARS! Reviewed on: 13th September 2020

Reliable

A real reliable service dealing with a always friendly and helpful staff Reviewed on: 13th September 2020

Peace of mind

Excellent value from a caring company. The renewal process is straightforward, the documents are clear and precise and any queries or comments are dealt with quickly and efficiently. Competence leading to confidence in all dealings. Reviewed on: 13th September 2020

Friendly voice on phone

When I call Saga helpline I always get a kind friendly person on the other end. It is reassuring to speak with them. Reviewed on: 13th September 2020

Have no fear when SAGA is near.

Claim dealt with speedily, efficiently and politely. All easily understood. Reviewed on: 12th September 2020

Home ins

It’s Easy to set up and everything is held on line Reviewed on: 12th September 2020

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