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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Excellent service at a good price

Easy to arrange and a reliable company for help if needed Reviewed on: 25th September 2021

Ease of renewal.

When renewing my house insurance I found the whole process simple and so easy to do. Reviewed on: 25th September 2021

Excellent Customer Service

Recently my home insurance came up fro renewal. I was under the impression that my debit card details had been stored on the company's website but for some reason they hadn't. I missed the email advising me of payment problems but Saga kept my house insured for several weeks before I noticed the problem. The member of staff I spoke to on the phone was very helpful and efficient and sorted everything out immediately. Very impressed with their service. Reviewed on: 25th September 2021

Three year set price

I will not have to look around for my house insurance this year I was pleased with my initial quote and took up this price for three years Reviewed on: 25th September 2021

Good value House Insurance

I have been with Saga for several years and cannot fault them. The premiums are very reasonable and the policy is comprehensive and easy to understand. .Contacting Saga Insurance is simple and customer service is easy to contact and the staff are very friendly and knowledgeable Reviewed on: 25th September 2021

Good

Good but car insurance was cheaper elsewhere sorry Reviewed on: 25th September 2021

Great Service

Just great service all round, couldn’t be more satisfied with them!! Reviewed on: 25th September 2021

Exceptional customer service

Once I had completed the claim form on my home contents insurance for broken spectacles due to a bad fall, the money was in my account within a few days !!! Can’t get any better service than that. Reviewed on: 25th September 2021

Cost And Cover

Best for cost and cover. Usually go to comparison sites for best price and cover. No other company is able to match. Full accidental on buildings and contents for under £100.00. Fantastic! Price locked for three years too. Thanks Saga. Reviewed on: 25th September 2021

Accident at home.

While I was cleaning in my kitchen I accidentally dropped a cherished item which smashed on the tiled floor. Your advisor was caring and professional & explained to me the proceedure. My claim was completed in 10 days..extremely satisfied! Reviewed on: 25th September 2021

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