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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Excellent efficient service and Helpful staff

I have found the attention to detail has been excellent when arranging my home insurance. The staff I have dealt with have been very helpful and courteous. The Insurance Product is of a high standard. 5 stars from me. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Reviewed on: 12th September 2020

They paid out when we had to cancel our holiday

A number of yrs ago we booked to go to Yellowstone in the US and took out Saga insurance. The week before we were due to go, I fell and broke both wrists. I wasn’t allowed to fly with both arms in plaster, so we had to cancel our holiday. Saga paid out without any problems. We have therefore used them since for both holiday and home insurance and would be happy to recommend them. Reviewed on: 12th September 2020

Competitive pricing

good communication, competitive pricing. Reviewed on: 12th September 2020

Value

Love their fixed price for 3 years Insurance, a very good idea. Reviewed on: 12th September 2020

Professional and courteous staff

I find the staff to be very professional, courteous and friendly. I feel that I can trust Saga. Reviewed on: 12th September 2020

Value for money

Excellent product, swift action in recent claim. Reviewed on: 12th September 2020

Safe and secure in your hands

No worries with your insurance. great to know I am in good hands and well covered if things should go wrong as I wouldn't have a clue what to do. Good price after checking out alternatives. Reviewed on: 12th September 2020

they are great

they are on the ball with everything and will always listen Reviewed on: 12th September 2020

House insurance

Fabulous price peace of mind fab insurance Reviewed on: 12th September 2020

No fuss insurance

Good value & benefits for over 60's Reviewed on: 12th September 2020

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