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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Recommend

No fuss when I had a claim and paid out promptly Reviewed on: 25th September 2021

Very satisfied

Friendly staff and efficient. They listen to you Reviewed on: 25th September 2021

BB RECOMMENDATION

On the rare occasions I had a problem Saga rose to the occasion Reviewed on: 25th September 2021

Fantastic offer fixed fo 3 years

Easy to set up with no problems nice not dealing with a remote call centre Reviewed on: 25th September 2021

Ideal for Mum

Great customer service. Took onboard my Mum’s needs and tailored the policy to suit at a competitive price. Reviewed on: 25th September 2021

Peace of mind

Easy to set up. Always cheerful helpful assistance. Clear instructions to make choices easy. Reviewed on: 25th September 2021

Superb service

Easy to complete online. Competitive price AND held for 3 years. Can’t complain at that. Reviewed on: 25th September 2021

Putting the customer first

I have not made many house insurance claims in my life (Over 50 years of home insurance with many providers) but SAGA Customer service / personnel are the easiest people I have had to deal with; whether it be negotiating a policy or processing a claim. Reviewed on: 25th September 2021

First class!

We recently moved house and needed to update our information. Coincidentally, this occurred approximately one month before our renewal policy. The customer service assistant could not have been more helpful, we received all the information we needed and it was all sorted very promptly and efficiently. Top marks! Reviewed on: 25th September 2021

Great company to deal with

Excellent customer service first class call centre staff Reviewed on: 25th September 2021

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