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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Confident practical cover excellent customer service

Nothing is too much for the Saga staff over and above every time. Reviewed on: 12th September 2020

Home insurance cover

From the moment your phone call is answered to the end of the conversation the service is excellent. The customer service team member was very knowledgeable about the product, ability to answer questions was very good, they were not pushy allowing us to make our own decision about their products. Well done and thank you. Reviewed on: 12th September 2020

Friendly service and good value

Very good friendly service and advice from UK based call centres. All details quickly accessed and my query answered promptly. All gave me absolute confidence and a pleasant experience. My car insurance cost is highly competitive and I consider it good value considering the comprehensive cover that is offered. Reviewed on: 12th September 2020

Relax your covered by Saga

I’ve had house insurance and car insurance for many years with Saga, highly recommended. Reviewed on: 12th September 2020

Home insurance

Good price, excellent customer service. Highly recommend Reviewed on: 12th September 2020

Excellent customer service

We had a break in at our home and saga made the experience less traumatic with excellent service and support Reviewed on: 12th September 2020

Saga Insurance covers all my requirements

Easy to deal with on the telephone and covers all my requirements Reviewed on: 12th September 2020

Excellent experience with Saga

Had such an excellent experience with Saga Home Insurance that I introduced my mother-in-law, now there is a recommendation that you wouldn’t do lightly. Reviewed on: 12th September 2020

Fantastic to deal with

Saga have been great, and made it so easy for me to change the details of my house insurance after my move. Their agent was working from home - but that made ne difference to her efficient and friendly help. One call and it was complete. What more could you ask? Reviewed on: 12th September 2020

Excellent service

Since taking out home and contents insurance with Saga a I have had no worries about any problems i this area. Reviewed on: 12th September 2020

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