Write a review

Go to business site

Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

View other Saga products

4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

Read all reviews Write a review

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Excellent service

Since taking out home and contents insurance with Saga a I have had no worries about any problems i this area. Reviewed on: 12th September 2020

I had a fall

After falling in the street, I damaged my glasses. The claim for new lenses was dealt with very swiftly over the phone and the claim was settled quickly. Very impressed. Reviewed on: 12th September 2020

I hesitate to recommend money matters to friends or family who need professional advice.

I have insured both house and car with Saga for a number of years, and the only time I have made a claim, it was dealt with quickly and professionally after I gave the details over the phone. Reviewed on: 12th September 2020

Second to none !

Great company .Always puts the customer first. Lovely, friendly staff who go the extra mile to explain ,clarify and reassure .Top class ! Reviewed on: 12th September 2020

Home insurance

SAGA is the best insurance company around, they are understanding, helpful and very understanding to your needs. I changed from another insurance company after a friend who was insured with SAGA had major problems with her property and SAGA came to the rescue. The premium is of a reasonable price too. Reviewed on: 12th September 2020

good value for money

if you are of a certain age this insurance company is ideal for you Reviewed on: 12th September 2020

They do what they say.

When I took out my policy they said my premium would not go up for 3 years. I thought I have heard that before from other companies yet they always try with some excuse. So this year I expected them to do the same as the others but I had a very pleasant surprise- my premium stayed the same. Have recommended them to other people. Reviewed on: 12th September 2020

Trust and reliability

On each occasion I have needed help from SAGA home insurance I have always had excellent and prompt assistance with expert advice and services . I would certainly recommend SAGA to other home owners .Penelope Trevose-Clowe Reviewed on: 12th September 2020

Fab customer service

Easy to use and good competitive price Reviewed on: 12th September 2020

i am very happy with the service they provide

i have house insurance with saga. i am happy with the insurance and the weekly offers they offer Reviewed on: 12th September 2020

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from Rigsby Insurance 0.00 from 0 reviews
Home insurance (discontinued)
from Neos (inactive company) 3.29 from 3 reviews
Tenant Insurance
from Husmus 0.00 from 0 reviews

Want to see more from Saga?

Stocks and shares ISA
from Saga 5.00 from 1 reviews
Life insurance (discontinued)
from Saga 5.00 from 5 reviews
Van Insurance (discontinued)
from Saga 5.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub