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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

I had a fall

After falling in the street, I damaged my glasses. The claim for new lenses was dealt with very swiftly over the phone and the claim was settled quickly. Very impressed. Reviewed on: 12th September 2020

I hesitate to recommend money matters to friends or family who need professional advice.

I have insured both house and car with Saga for a number of years, and the only time I have made a claim, it was dealt with quickly and professionally after I gave the details over the phone. Reviewed on: 12th September 2020

Second to none !

Great company .Always puts the customer first. Lovely, friendly staff who go the extra mile to explain ,clarify and reassure .Top class ! Reviewed on: 12th September 2020

Home insurance

SAGA is the best insurance company around, they are understanding, helpful and very understanding to your needs. I changed from another insurance company after a friend who was insured with SAGA had major problems with her property and SAGA came to the rescue. The premium is of a reasonable price too. Reviewed on: 12th September 2020

good value for money

if you are of a certain age this insurance company is ideal for you Reviewed on: 12th September 2020

They do what they say.

When I took out my policy they said my premium would not go up for 3 years. I thought I have heard that before from other companies yet they always try with some excuse. So this year I expected them to do the same as the others but I had a very pleasant surprise- my premium stayed the same. Have recommended them to other people. Reviewed on: 12th September 2020

Trust and reliability

On each occasion I have needed help from SAGA home insurance I have always had excellent and prompt assistance with expert advice and services . I would certainly recommend SAGA to other home owners .Penelope Trevose-Clowe Reviewed on: 12th September 2020

Fab customer service

Easy to use and good competitive price Reviewed on: 12th September 2020

i am very happy with the service they provide

i have house insurance with saga. i am happy with the insurance and the weekly offers they offer Reviewed on: 12th September 2020

Fantastic service

This year home insurance is less than last year Reviewed on: 12th September 2020

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