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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Fantastic service

This year home insurance is less than last year Reviewed on: 12th September 2020

Excellent

Excellent and extremely helpful. Reviewed on: 12th September 2020

Just the type of cover needed

Have both car and home insurance staff extremely helpful , cover is as needed most, and very competitive prices Reviewed on: 12th September 2020

Great!! Value

Great value products and services Reviewed on: 12th September 2020

house insurance

After a hail storm which damaged our conservatory roof our claim was handled quickly and efficiently Reviewed on: 12th September 2020

Great Insurance Company

Saga is a company that I am well pleased with. They are very understand and helpful. They do not just want my money and have no time for a relationship with me. They are very compassionate and listens. I can relate to them about my situation and they meet me where I am at. Great job Saga. Keep up the standard. Blessings Continually. Reviewed on: 12th September 2020

Always ready to help

Received car insurance quote for 2020/21 and was alarmed at the increase in price compared to last year. Did a comparison check and found a premium with another company which was considerably more acceptable. Reported this to Saga and said I wouldn't be renewing with them this time. A very accommodating lady called Norma, was quick off the mark and adjusted the figures quite considerably and made it worth my while to stay as a customer. A really good service, thank you Norma. Reviewed on: 12th September 2020

Adaptable

The only compa y that listens to what you want Reviewed on: 12th September 2020

Excellent Company

I have my house buildings and contents cover and my car insurance with Saga. The customer services are always outstanding, they never leave you hanging on the phone even throughout the present Crisis. I can trust them completely and have no reservations at all they are a very reputable company.. Every year I always shop around for cheaper prices because sometimes Saga are more expensive but before buying I always tell Saga what the another company’s offer is and they always try to match it within a few £’s and even if it’s still a bit more you have to realise the quality of the Saga company so it’s worth it to stay with them. Reviewed on: 12th September 2020

Very Friendly Service

No matter what time you call them, Saga agents are very tactile. A credit to the company and their parents. Oh! and very knowledgable. Reviewed on: 12th September 2020

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