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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Looks after the older person

Went back to Saga after trying other companies as I found them giving good value for money and they go out of their way to make things easy to understand and if your not sure they are always available to ask the questions. Reviewed on: 25th September 2021

Customer service

I have both house and car insurance with Saga. I have found them to be competitive. However their main strength is their customer service. They answer the telephone quickly and work with you to solve any issues. No foreign call centre hurrah. Reviewed on: 25th September 2021

Value for money

Comprehensive policy at a very good price. We really appreciate the 3 year price. Customer service staff are always very helpful. Reviewed on: 25th September 2021

Comprehensive value for money

Kept up to date clear and concise cover Reviewed on: 25th September 2021

reliable insurance

good value home insurance, easily contactable Reviewed on: 25th September 2021

Overall sound experience

Clear information and easy to contact by telephone. Good product at a competitive price. I feel I can trust this company. Reviewed on: 24th September 2021

Understandable and Helpful

The person who sorted my home insurance listened to me and explained the details very well. Also didn't rush me and was patient answering my questions. Mair Oliver. Reviewed on: 24th September 2021

First class

Great customer service, competitive premium, very efficient Reviewed on: 24th September 2021

Very helpful

Great customer service Good value for money Trustworthy Reviewed on: 24th September 2021

Brilliant service

In all my 29 years of home insurance (last decadeish with SAGA) I have never claimed until May 2021. Absolutely great service and response and as a pensioner living on my own,I felt confident of being looked after well by the company. They may not be as cheap as some, but in my eyes worth every penny. I have my car insurance with them too. Reviewed on: 24th September 2021

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