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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Good

Could go cheaper but wouldn’t get the same cover. Had everything we want. Reviewed on: 12th September 2020

responsive support

Excellent phone based help. All queries were resolved quickly. Helpful and polite staff Reviewed on: 12th September 2020

Great cover at great prices

Saga offers comprehensive home insurance for a great price. They also offer rewards for their customers through Possibilities. Reviewed on: 12th September 2020

Saga Home Insurance

I have been with Saga for my home insurance for several years and cannot contemplate a better insurer. Reviewed on: 12th September 2020

Carpet claim

Unfortunately I was not covered as my claim was deemed an “accident “ The circumstances were quite difficult to explain as it was down to my daughter being seriously ill at the time. The call handler was very sympathetic and although I was not covered on this occasion I received a little hamper and a letter from Saga. It was a lovely kind gesture at a very difficult time Reviewed on: 12th September 2020

Happy Household Helpers

Saga staff are always attentive, courteous and helpful. Reviewed on: 12th September 2020

great cover for little money

comprehensive cover for small amount of money Reviewed on: 12th September 2020

Amazing

Couldn’t have been easier to set up - all done online. Reviewed on: 12th September 2020

With confidence

The Home Insurance is simple to understand and has covered us for the last 3 years. Reviewed on: 12th September 2020

Comprehensive cover, excellent value, caring helpful customer service.

I have recently renewed my home insurance and found it a very easy process. Last year I chose to take the 3year price freeze option which made it a very quick and painless renewal. I have jut received my car insurance renewal reminder. Again I had chosen the 3 year price freeze. However there were several pages of changes to the wording previously used. I found this daunting so called Saga. The gentleman I spoke with was unbelievably helpful. Nothing was too much trouble and my questions were answered, putting my mind at rest. There was nothing negative, all the changes were beneficial or had needed clarification. So I shall be renewing in October. Reviewed on: 12th September 2020

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