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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Good value

Good customer service and good value insurance. Reviewed on: 12th September 2020

Fair price and good service

On the occasion I needed to call them the staff was very helpful and friendly . Reviewed on: 12th September 2020

Excellent service at a very competitive cost.

Always have clear speaking helpful telephonists, willing to listen to any problem and informative about what can be done. Not left for ages before the line is opened up, and then ending with a promise to ring me back - which means one is stuck by the phone for the rest of the day, until it finally rings. Reviewed on: 12th September 2020

Very easy to use and underdtand

I’ve been with other big named company’s but saga come tops in my estimation every time Reviewed on: 12th September 2020

customer comes first

excellent customer service and value for money Reviewed on: 12th September 2020

Very Helpful

Very calm and caring. total understanding of my needs Reviewed on: 12th September 2020

Very professional and helpful

I had signed up for my car insurance last year but did not renew it. After searching quotes for my Home/building insurance SAGA came out the best for price & customer service Reviewed on: 12th September 2020

Great

Sage were very helpful when we had a problem with water leakage - they sorted it out very quickly. Reviewed on: 12th September 2020

I never have any problems and easy to contact

They were easy to contact when i wanted to add something to my policy and reasonable rate Reviewed on: 12th September 2020

never a problem

never a problem Any questions answered Reviewed on: 12th September 2020

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