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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Hassle free insurance

Easy, straightforward advice and clear policy Reviewed on: 24th September 2021

Good cover, reasonable cost, easy to contact

I have found it easy to contact Saga by phone - little waiting time, staff very helpful. The choice of coverage is very good including emergencies. The cost is competitive and the 3 year fix is reassuring Reviewed on: 24th September 2021

Customer service

Excellent customer service Called on a poor mobile phone connection and got called back several times without having to get through to customer service number Reviewed on: 24th September 2021

Safe house

Great customer service when I phoned for a quote Reviewed on: 24th September 2021

Piece of mind

I rang with a query and was taken through the detail and a reduction in annual cost Reviewed on: 24th September 2021

Best deal on insurance

Customer service very helpful and informative Reviewed on: 24th September 2021

Excellent insurance at a price which gives long term value for money!

We had taken our home insurance and within a few days our freezer had defrosted and the contents were ruined so saga sent us a cheque to replace the contents almost immediately with no quibbling great service! Reviewed on: 24th September 2021

Satisfaction

Clear consise information, very helpful staff. Reviewed on: 24th September 2021

Excellent service when you need it!

Have kept my home insurance with Saga for many years and they have always been helpful and courteous. The premium is reasonable. Reviewed on: 24th September 2021

Easy and good value

I have been pleased with the 3 year price hold i think one of the first companies to follow this route. Easy to renew and price held. helpful on contact too. Reviewed on: 24th September 2021

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