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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Great service

Whilst I have been fortunate enough to have to claim I have always been pleased with the service I have received. Reviewed on: 24th September 2021

Up to date information

With Saga you can enjoy being kept up to date with all current changes and extra information. Their 3 year deals are excellent and always worth looking at. Reviewed on: 24th September 2021

The best home insurance provider

Competitive pricing, simple process and customer service is great. Reviewed on: 21st September 2021

Friendly customer service

When I do have to contact Saga, there are quick to answer the call with a nice friendly tone, and always will to help with any questions you might have. Reviewed on: 20th September 2021

Great cover & service

Great cover & service - very happy Reviewed on: 20th September 2021

Excellent policy

Easy to understand and helpful agents Reviewed on: 19th September 2021

WORST INSURANCE COMPANY EVER

Saga have no idea about how to run a claims service for insurance. They are however very good at telling lies when selling their insurance. Definitely a company not to do business with. Reviewed on: 18th September 2021

Saga meets all expectations

It was easy to renew my policy. The price had NOT increased by a significant amount. Reviewed on: 18th September 2021

great cover great service

have received great service and my insurances have been good and priced fairly. Reviewed on: 18th September 2021

Super simple insurance

Easy to set up home inusrance over the phone. One of the few companies prepared to do so during lockdown. Reviewed on: 15th September 2021

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