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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

The best

Saga provide the very best in home contents insurance ,at a very comfortable rate. They are the best! Reviewed on: 14th September 2021

Competitively priced home and contents insurance

Very easy to get an online quote, and to apply. Reviewed on: 13th September 2021

Provided a product which suits my needs

The deal was done by phone and it was easy to understand and efficiently dealt with. Reviewed on: 13th September 2021

Glad I signed up

Best ever for my home insurance just sorry I didn't find Saga sooner could have saved a lot. Reviewed on: 13th September 2021

Personal service

Had a fire nearly 2 years ago and had to move out of our house for 9 months while repairs were done. Saga handled the whole stressful experience with great care and thoughtfulness. Nothing could have prepared us for what happened and not everything went according to plan. For example Covid hit after 3 months causing delays to materials etc. but Saga did everything possible to minimise the trauma and were constantly in touch by phone checking up on how things were going, whether there was anything more they could do to help and chasing things for us. As a result we were finally able to return to our newly restored home. Thank goodness we had such comprehensive insurance cover with Saga. They say you never know how good your insurance or company are until you need them. Well Saga certainly proved they are there for you when you need them. I wouldn't go anywhere else now and have also got Car and Health insurance policies with them. Reviewed on: 13th September 2021

Have recently switched to Saga

Have taken the leap and switched to Saga recently. Very straightforward policy, knowledgeable staff who speak clearly and are happy to answer questions ensuring I understood my policy. Competitive price for such a comprehensive policy Reviewed on: 13th September 2021

Peace of mind I have the best cover for my family and need

I beleive that saga go that bit extra for there customers there is always someone to speak to if I need them Reviewed on: 13th September 2021

Easy to use

Never had any problems staff courteous and very helpful easy peasy nice and easy Reviewed on: 12th September 2021

trustful

I strongly recommend the saga home insurance service as they are really trustworthy and kind quick reply. Reviewed on: 12th September 2021

Claim

Only ever had one claim for our drains. The response was very quick and delt with efficently. Reviewed on: 12th September 2021

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