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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Efficient, easy to deal with, clear about price and inclusions and exclusions

I have found Saga a very good company to deal with Reviewed on: 12th September 2020

Prompt attention to all requests.

Staff very helpful, premiums reasonable and prompt attention to any question or request when made. I recommend Saga to all my friends. Reviewed on: 12th September 2020

Feels special

The Saga insurance makes you feel like a VIP in a special club. With lots of member offers and prizes. Always thinking about it’s customers. Reviewed on: 12th September 2020

Home insurance

One of the few companies to insure our flat roof. Prompt reply to queries & claims. Helpful, knowledgeable staff. Reviewed on: 12th September 2020

great value

competitive prices, friendly staff, good service Reviewed on: 12th September 2020

Good value

Very helpful and friendly. Good 3 year deaml. Reviewed on: 12th September 2020

insurance with a company you can trust

We have been with saga for several years. They offer a good, easy to understand service we can rely on, at a reasonable price. Any queries are quickly resolved. Reviewed on: 12th September 2020

Reliable service with competitive quotes

Can offer long term price offers to help financial planning Reviewed on: 12th September 2020

Looking after you

Saga has frozen my house insurance renewal price for three years. Excellent Reviewed on: 12th September 2020

No review

I have always found Saga products to be excellent, never had to make a claim but total confidence in Saga Home Insurance Reviewed on: 12th September 2020

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