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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

First class home insurance

Included with my home insurance is emergency heating coverage. On two occasions I have had to use this and found it to be first class. Very quick repairs and a excellent service. Reviewed on: 12th September 2020

top quality cover at competitive price

service always friendly, knowledgeable and first class Reviewed on: 12th September 2020

Great

Did all I wanted for me at the time I needed help Reviewed on: 12th September 2020

Best price cover

thankfully no problems inside or outside Reviewed on: 12th September 2020

Satisfaction guaranteed

From my experience of shopping around for many years, I feel that their overall service cannot be beaten. In my opinion up there with the best. Reviewed on: 12th September 2020

Brilliant service. I have a 3 year contract with a fixed cost.

Saga are always so patient when I phone for quotes. The last time I rang, they explained a new quote where you paid the same fee for 3 years. I immediately accepted this and am now in my second year of insurance. Saga always use staff who are patient, understanding and can speak English so, although I am getting more deaf, I can always understand or ask them to repeat if I am not sure. Reviewed on: 12th September 2020

Great value

Always found you competitive. Informative and no hassle if you need help. Reviewed on: 12th September 2020

Simple and straight forward

Simple and straight forward to buy. Reviewed on: 12th September 2020

competitive prices for a very good service

If you want insurers who you can speak to without holding on for 1/2 an hour, these are your people. In addition their policies give far more flexibility than the run of the mill insurers. Reviewed on: 12th September 2020

Efficient and fair when I had a claim

Saga dealt with all aspects of a burst water pipe claim without fuss. My wife and I were greatly impressed by the professionalism shown by Saga at a time of intense stress. Reviewed on: 12th September 2020

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