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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

From Practical experience can state excellent

Terrible car accident and sagavtook over taking additional stress away. Everything was handled immediately without stress and fuss everything was just there Reviewed on: 12th September 2020

always accessable

sorted car insurance claim very fairly Reviewed on: 12th September 2020

Quick & friendly customer service

I had a small heating pad to help alleviate pain in my back. Popped it into my bed one evening, prior to going to bed.Quick visit to the bathroom and when I return to get into bed, I was horrified to see flames! Pad in the space of five minutes, Had caught fire burning not only my very recently purchased new bed, & mattress, but also mattress protector, bottom sheet, duvet cover, duvet itself, & a throw .All the bedding bought new when I replaced the bed. Rang saga next day and a very friendly gentleman Dealt with the problem promptly,Efficiently and sympathetically. Saga quickly Covered the complete cost of replacing everything without any Fuss or Bother . I could not have been more delighted and relieved.Amazing customer service. Thank you saga Reviewed on: 12th September 2020

Confident that everything is fully covered

Knowledgeable and polite advisors, been with Saga a number of years , No claims yet but confidant if needed Reviewed on: 12th September 2020

Peace of Mind Home Contents Insurance

I have just recommended my Saga Home Contents Insurance to a friend. I have had it for years and have peace of mind knowing that I am properly covered. Reviewed on: 12th September 2020

Great service

Great policies at good prices. Easy to use website. Reviewed on: 12th September 2020

Friendly and patient.

Customer service is good, friendly and patient. Health insurance was also excellent. Reviewed on: 12th September 2020

Good, clear and helpful company for the Over 60's

It is godod to be able to speak to an actual person fairly quickly when ringing Saga. Staff are very helpful. Website is easy to navigate with lots of facts and information. Saga is my first choice for checking competitive insurance for my age group 60+. Reviewed on: 12th September 2020

Very friendly

Not pushy when it come to making up your mind. Reviewed on: 12th September 2020

Sensational Saga

Claim dealt with Efficiently, effectively, extremely promptly and handled with understanding making the whole process straight forward and much less traumatic than expected. The call handler was quite simply excellent at his job. Reviewed on: 12th September 2020

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