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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Excellent insurance experience

Knowledgeable and friendly staff Three year fixed price and your not committed to it if you find a better quote Reviewed on: 10th September 2021

home insurance

Good price for combined home and contents insurance, good company to deal with Reviewed on: 10th September 2021

Great cover

Saga provide great cover for a good price. Customer service is excellent Reviewed on: 10th September 2021

Great company

Good and friendly and professional service from Saga every time. Reviewed on: 10th September 2021

Great value

Informative Value for money No hassle Reviewed on: 10th September 2021

Satisfied customer

Good price exactly what we needed for our flat Reviewed on: 10th September 2021

Excellent

Good efficient service nice people Reviewed on: 10th September 2021

Satisfied Customer

You do not know how good your insurance policy is until you have to make a claim against it. Well I did claim against it. And I was supported and kept informed along the way by a knowledgeable claims handler all during the Covid Pandemic to a successful agreement on damages claimed against my Saga Home Policy. Reviewed on: 10th September 2021

Rigorous and efficient.

I broke a camera - driven over by a lorry - don’t ask…. I rang to make a claim and the staff were incredibly efficient and helpful. It was settled in one phone call. Service felt personal, efficient and the person was also empathetic about what had happened. Reviewed on: 10th September 2021

Easy to understand paperwork

Wording in the renewal documents was in plain english such "property vacant for 60 days in a row". Cover not included or options easily identified Reviewed on: 9th September 2021

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