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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Competitive on price and good on customer service

I live close to a small river, which is not a flood risk to my house. Whereas other insurers either declined to provide insurance or quoted a hefty premium, Saga provided home insurance at a very competitive rate. I was also impressed with the good customer service I received while arranging my insurance. Reviewed on: 12th September 2020

Excellent experience

Very competitive rates. Easy to take out policy online. Have had past experience of ringing customer services and couldn’t be happier with the experience. Overall highly recommend. Have car and house insurance Reviewed on: 12th September 2020

Home insurance

There UK based call centres are easy to get through to and I’ve always found them friendly and knowledgable whenever I have called. The company sends out an interesting newsletter which as well as having great articles also has some amazing offers be it discounts at restaurants or reduced price products. Reviewed on: 12th September 2020

Great Value for Money

Like Saga house insurance as they offer great value for money, plus as we spend long periods away in the winter they offer extended cover as long as certain conditions are met. Reviewed on: 12th September 2020

Home and Contents Insurance

When I rang to get a quote for my building and contents insurance, the lady couldn’t have been more helpful, pointing out things I need covered, she asked pertinent questions regarding my possessions and helped me decide the range of cover, it was really easy Reviewed on: 12th September 2020

Home Contents

Home start feeling fully content and insured is what smart people do with Saga. Reviewed on: 12th September 2020

Efficient

Saga are very good at providing a service and always very informative as a company they excel at providing a quality product bespoke to your requirements without to many restrictions and their guidelines and systems are always clear and consistent Reviewed on: 12th September 2020

Helpful Care

Very User friendly professional helpful Service Reviewed on: 12th September 2020

Good cover

Saga have covered out building and contents insurance for years and I’m confident in both the extent of cover and the good value of our premiums. Reviewed on: 12th September 2020

Efficient and helpful

We had a plumbing disaster earlier in the year and had to ask for help from Saga Home insurance. Their response was quick and efficient. Unfortunately Coronavirus restrictions prevented tradespeople carrying out the repairs but once all quotations had been obtained approval was very quick and payment was received within a few days. Excellent service. Reviewed on: 12th September 2020

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