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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Great Deal

Very pleased with my contents home insurance policy and the price i paid for a 3yr fixed term. Reviewed on: 9th September 2021

House Insurance at it's Best

I think the House insurance product with Saga is one of the best products we have available on the market. Amazing cover unique to specific customer needs, supporting vulnerable customer with i's truma cover is 2nd to none and also having services' available like the fraud and csam helpines is so very needed in this digital world we live in. Well done Saga Reviewed on: 7th September 2021

Expensive

They do little and are very expensive. I will be avoiding them in the future. Reviewed on: 7th September 2021

Good company

Knowledgeable staff and I got what I was asking for, second time I have used this company and feel pleased about the outcome. Reviewed on: 6th September 2021

Boiler repair

We were without hot water for heating and shower in december and our insurance stepped up and got it working Reviewed on: 6th September 2021

Excellent value for money

My home insurance price has been set for three years as long as I don’t make a claim. A great help financially. Reviewed on: 5th September 2021

Excellent!

From my experience, Saga are a pleasure to use. Their Customer Service is second to none. Friendly, expert and tailored advice, with prices that don’t increase every year. What more could you ask for. Reviewed on: 5th September 2021

Helpful and good value for money

Been with Sage for years and it's always my first to go company before making an important insurance decision. Reviewed on: 5th September 2021

Great cost effective cover

More cover than many competitors together with a lower excess. Very pleased. Reviewed on: 4th September 2021

Excellent service

I have only made a couple of claims over the years, but the service and help I have received has been excellent. No complaints whatsoever, Reviewed on: 4th September 2021

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