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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Efficient and helpful

We had a plumbing disaster earlier in the year and had to ask for help from Saga Home insurance. Their response was quick and efficient. Unfortunately Coronavirus restrictions prevented tradespeople carrying out the repairs but once all quotations had been obtained approval was very quick and payment was received within a few days. Excellent service. Reviewed on: 12th September 2020

great value.

good service and good website which is very easy to navigate Reviewed on: 12th September 2020

Simply the best!

professional ,efficient and excellent competitive pricing Reviewed on: 12th September 2020

The very best customer service

Have had car insurance with Saga for years and they are so easily available should you have a problem. Recently bought home insurance too which also is such a good monetary deal Reviewed on: 12th September 2020

just thr right one no hassle

quick reasonable(dont use the word cheap maybe most reasonable is good) Reviewed on: 12th September 2020

House and car insurance brilliant

Have been with Saga over 40 years , they are brilliant!!! Reviewed on: 12th September 2020

Why look elsewhere when you have Saga.

Year after year Saga consistently provides the best cover money can buy. Friendly helpful staff who go the extra mile to explain all you need to know. I wish them well. Thank you. A***** Reviewed on: 12th September 2020

excellent

well done good service and good price Reviewed on: 12th September 2020

Saga first to go to for insurance quote.

Have 2 cars and house insurance with Saga,best value by far. Reviewed on: 12th September 2020

easy to contact and very helpful team always ready to help

The last time I called the SAGA office, the telephone was answered very quickly even in the time of COVID19 . Very quickly the staff understood my request and acted upon it . So good to know we still have efficient and pleasant staff doing their job. Reviewed on: 12th September 2020

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