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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Quick and easy personal service

Very easy to make contact and everyone helpful Reviewed on: 13th September 2020

When I really needed help SAGA was there

ngress of water from the Tank in the Loft ,SAGA very quickly got things moving. I was so grateful and more than satisfied with the work carried out. Tank You SAGA. Reviewed on: 13th September 2020

Home insurance assurance.

Saga is a company that doesn't reward loyalty with premium hikes. Thank you, Saga, for behaving with honour and being socially responsible. Reviewed on: 13th September 2020

Peace of mind for three years

Same cover, good price but fixed for three years. Reviewed on: 13th September 2020

Feel secure and go with saga

Having had to claim on our car insurance saga made a very distressing experience go away. Reviewed on: 13th September 2020

Hassle free claim with sound advice.

Passing motorist seriously damaged brick outbuilding necessitating rebuild. Very pleasant assessor who dealt with us in a professional, friendly manner. Reviewed on: 13th September 2020

Car Insurance

Easy to communicate with and to set up and renew my policy. By providing cover over a three year period at a fixed price also gives peace of mind . Reviewed on: 13th September 2020

Good value insurance

Used Saga through comparison site. Extras are good such as 20% off Nuffield gums and Open Fairways membership for discounted golf. Reviewed on: 13th September 2020

Safe with Saga

Easy to understand on telephone and good service Reviewed on: 13th September 2020

Long time user

I have insured my house and contents with Saga for at least 20 years. When I had a water leak some years ago I got an immediate response. Leak was repaired and all damaged carpets swiftly replaced. A good service. Reviewed on: 13th September 2020

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