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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Home insurance

Such helpful people. Friendly, professional, everyone has explained any enquiries I've made. Best price too. Brilliant and fab . Reviewed on: 11th September 2020

Fantastic cover

Easy to understand & complete quotes. Renewal is easy with the 3 year cover. It’s all online & just a touch of the button gets you sorted. Reviewed on: 11th September 2020

Excellent service

Can’t say enough about the service we received. They were excellent evening with the claim and excellent to deal with every communication that we received back and forth via email or telephone calls Reviewed on: 11th September 2020

Excellent rates

Saga had the best price compared to other larger insurers. Plus price held for 3yrs Reviewed on: 11th September 2020

The best insurance

Easy to set up very helpful staff Reviewed on: 11th September 2020

Good Value

When I transferred to Saga, my insurance went down by almost 50%, and I now have a 3 year price lock. Reviewed on: 11th September 2020

First class service and value

Excellent communication and understanding of their products Reviewed on: 11th September 2020

Good customer service and competitive pricing.

Staff were knowledgeable and friendly. Reviewed on: 11th September 2020

Great 3 year price promise!

Excellent value and cover. My premium actually went down slightly from last year. Great customer service too! Reviewed on: 11th September 2020

Good value simple to obtain and renew

I use saga for home insurance. It has always been simple to obtain and renew. Reviewed on: 11th September 2020

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