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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Quality insurance cover.

I have car and home and content insurance with saga for a few years now they have always been there for me and knowjng that is peace of mind. Worth every penny. Robin Thynne Reviewed on: 11th September 2020

Very helpful and reliable

When we had the unfortunate circumstance of being robbed Saga helped us quickly and efficiently. We couldn’t have asked for more. Reviewed on: 11th September 2020

Trusted Insurance

Have been with Saga for some years and always been satisfied Reviewed on: 11th September 2020

Value for money

Quick and easy to buy insurance, good deal with no increase for 3 years. Helpful staff Reviewed on: 11th September 2020

Good clear information

Helpfull staff when I phone for information Reviewed on: 11th September 2020

Competitive

Efficient and comprehensive cover. Reviewed on: 11th September 2020

I would recommend them for home insurance

I had a big problem with water and drains in my garden and Saga took it on and the problem was solved. It took a long time but they were very thorough and ensured there would be no repetition of the problem. I was delighted with their response and have continued to be insured by them Reviewed on: 11th September 2020

Excellent value and package

The car and home insurance packages i have are really good and just do exactly what is needed for peace of mind. Reviewed on: 11th September 2020

Always helpful

Every time I have spoken to one of the saga team members they have been so helpful and informative about the questions I asked. Reviewed on: 11th September 2020

Easy and straight forward

Professional and experienced staff input with easily decipherable policy documents have helped me enormously to have peace of mind for the next three years. I do not think that another insurance company comes close to what the customer like me has been offered . Reviewed on: 11th September 2020

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