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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

So much is covered!

I was in hospital worrying about cover for my phone and iPad. I phoned Saga who told me that they were already including in my home insurance policy. I was amazed by how wide the coverage was. So easy to renew too. Reviewed on: 13th September 2020

Good quote

Please with the quote also it will not alter for 3 years Reviewed on: 13th September 2020

Excellent All Round.

1. 2nd consecutive year with Saga for home insurance. 2. Exceptionally easy to use website. 3. Very competitive prices. 4. Defaqto 5 star rated. 5. When contacting by phone you are always given the persons christian & surname so you know exactly who you are speaking to. Very reassuring. Reviewed on: 13th September 2020

Great cover

Saga home covers everything that we require for the right price Reviewed on: 13th September 2020

Saga is an excellent well run company.

Both my home and vehicle insurances are handled in a very professional and easy to understand manner. Reviewed on: 13th September 2020

Saga home insurance the best for us

When our television was damaged the claim was dealt with in a very professional and friendly manner. Reviewed on: 13th September 2020

Always reliable

Overall satisfaction but as a pensioner would like cheaper premiums Reviewed on: 13th September 2020

Fantastic customer service

I can honestly say saga have been a great company to be with always very helpful and a reasonable price for a great insurance. Would definitely recommend Reviewed on: 13th September 2020

Great insurance good customer service

Great customer service insurance easy to take out on line very clear and seem very friendly... Reviewed on: 13th September 2020

Excellent response when I had a problem.

I had a problem with my kitchen floor. I contacted Saga and someone came the following day and assessed the problem. Within another day work started on the floor and things were soon sorted out. Saga even phoned during that that time to check that the work was being done. FIVE STARS! Reviewed on: 13th September 2020

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