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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

91% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Very helpful and reliable

When we had the unfortunate circumstance of being robbed Saga helped us quickly and efficiently. We couldn’t have asked for more. Reviewed on: 11th September 2020

Trusted Insurance

Have been with Saga for some years and always been satisfied Reviewed on: 11th September 2020

Value for money

Quick and easy to buy insurance, good deal with no increase for 3 years. Helpful staff Reviewed on: 11th September 2020

Good clear information

Helpfull staff when I phone for information Reviewed on: 11th September 2020

Competitive

Efficient and comprehensive cover. Reviewed on: 11th September 2020

I would recommend them for home insurance

I had a big problem with water and drains in my garden and Saga took it on and the problem was solved. It took a long time but they were very thorough and ensured there would be no repetition of the problem. I was delighted with their response and have continued to be insured by them Reviewed on: 11th September 2020

Excellent value and package

The car and home insurance packages i have are really good and just do exactly what is needed for peace of mind. Reviewed on: 11th September 2020

Always helpful

Every time I have spoken to one of the saga team members they have been so helpful and informative about the questions I asked. Reviewed on: 11th September 2020

Easy and straight forward

Professional and experienced staff input with easily decipherable policy documents have helped me enormously to have peace of mind for the next three years. I do not think that another insurance company comes close to what the customer like me has been offered . Reviewed on: 11th September 2020

Friendly, helpful, professional and good value

Always friendly and helpful as well as professional, and of course good value so I also chose Saga this year for my car insurance Reviewed on: 11th September 2020

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