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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Reliable

A real reliable service dealing with a always friendly and helpful staff Reviewed on: 13th September 2020

Peace of mind

Excellent value from a caring company. The renewal process is straightforward, the documents are clear and precise and any queries or comments are dealt with quickly and efficiently. Competence leading to confidence in all dealings. Reviewed on: 13th September 2020

Friendly voice on phone

When I call Saga helpline I always get a kind friendly person on the other end. It is reassuring to speak with them. Reviewed on: 13th September 2020

Have no fear when SAGA is near.

Claim dealt with speedily, efficiently and politely. All easily understood. Reviewed on: 12th September 2020

Home ins

It’s Easy to set up and everything is held on line Reviewed on: 12th September 2020

Excellent efficient service and Helpful staff

I have found the attention to detail has been excellent when arranging my home insurance. The staff I have dealt with have been very helpful and courteous. The Insurance Product is of a high standard. 5 stars from me. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Reviewed on: 12th September 2020

They paid out when we had to cancel our holiday

A number of yrs ago we booked to go to Yellowstone in the US and took out Saga insurance. The week before we were due to go, I fell and broke both wrists. I wasn’t allowed to fly with both arms in plaster, so we had to cancel our holiday. Saga paid out without any problems. We have therefore used them since for both holiday and home insurance and would be happy to recommend them. Reviewed on: 12th September 2020

Competitive pricing

good communication, competitive pricing. Reviewed on: 12th September 2020

Value

Love their fixed price for 3 years Insurance, a very good idea. Reviewed on: 12th September 2020

Professional and courteous staff

I find the staff to be very professional, courteous and friendly. I feel that I can trust Saga. Reviewed on: 12th September 2020

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