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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

91% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

have always been helpful

Lucky not to have any problems ,but checking renewal dates thank you rob english speaking I can understand Reviewed on: 11th September 2020

Saga is easy to deal with

Even in these dubious and unprecedented times it was so easy to deal with Saga. Firstly to change my account from my husband’s name to mine and then to renew house insurance and was pleased to find that the price had come down. Reviewed on: 11th September 2020

I find them very competitive when I review the whole markey

Been with Saga for both house and car insurance for a number of years. Regularly review the competition and have so far stayed with Saga Reviewed on: 11th September 2020

Fabulous service

Not the cheapest, but the best. Whenever I have a claim or a query it's dealt with swiftly and easily. I could maybe save money elsewhere but I believe it would be a false economy. Reviewed on: 11th September 2020

Easy to contact

Friendly, knowledgeable staff. Always great service. Reviewed on: 11th September 2020

Saga are very good and helpful

Always answer the phone quickly ad are always helpful and understanding Reviewed on: 11th September 2020

Value for money

Three years fixed rates, very simple to arrange, after shopping around quotes very competitive, same goes for Saga motor insurance. Reviewed on: 11th September 2020

Brilliant service

They are always helpful if you have a query and do not rush you. Reviewed on: 11th September 2020

Competitive and Friendly Service

Competitive renewal quote and easy online renewal on a user friendly web site. Reviewed on: 11th September 2020

Great Staff

Friendly ,helpful customer service staff who speak and understand English and have good product knowledge. Reviewed on: 11th September 2020

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