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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

91% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Allways very helpful and easy to talk with to discuss problems

As above ,friendly service and You never wait to long Reviewed on: 11th September 2020

Works for me...

This year's renewal bucked all the trends: other insurers have pushed prices up by a ludicrous amount. Happy to see an insurer acting sensibly and not relying on customers to stay with them despite silly price rises. Reviewed on: 11th September 2020

Ticks all the boxes for me

The service and information I have received at each renewal, over many years, has been excellent and the product satisfies my requirements. Reviewed on: 11th September 2020

The people are always helpful.

whenever I need to contact Saga I feel I am being treated as an individual. The staff always make sure the policies are right for my requirements and things are explained without being made to feel stupid. Reviewed on: 11th September 2020

Home Insurance renewal

SAGA was clear and concise and a good price for my renewal, so I was very pleased Reviewed on: 11th September 2020

Home insurance

Very friendly staff, and very helpful Reviewed on: 11th September 2020

Hazel from Folkstone was on the ball with her explanation of the plan for my future insurance .

Very pleased with the advice given about my interest in house insurance and also given the chance to transfer my car insurance next year when it is due and keep the ones together. Thanks to Hazel for her time. Reviewed on: 11th September 2020

E ase

It was easy to arrange and renew with friendly staff who were very knowledgeable on their subject Reviewed on: 11th September 2020

Stable prices

Easy to set up online. 3year no price increase guaranteed Reviewed on: 11th September 2020

Excellent Service

Good Value and good cover for all my household goods. Reviewed on: 11th September 2020

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