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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Value for money

Excellent product, swift action in recent claim. Reviewed on: 12th September 2020

Safe and secure in your hands

No worries with your insurance. great to know I am in good hands and well covered if things should go wrong as I wouldn't have a clue what to do. Good price after checking out alternatives. Reviewed on: 12th September 2020

they are great

they are on the ball with everything and will always listen Reviewed on: 12th September 2020

House insurance

Fabulous price peace of mind fab insurance Reviewed on: 12th September 2020

No fuss insurance

Good value & benefits for over 60's Reviewed on: 12th September 2020

Confident practical cover excellent customer service

Nothing is too much for the Saga staff over and above every time. Reviewed on: 12th September 2020

Home insurance cover

From the moment your phone call is answered to the end of the conversation the service is excellent. The customer service team member was very knowledgeable about the product, ability to answer questions was very good, they were not pushy allowing us to make our own decision about their products. Well done and thank you. Reviewed on: 12th September 2020

Friendly service and good value

Very good friendly service and advice from UK based call centres. All details quickly accessed and my query answered promptly. All gave me absolute confidence and a pleasant experience. My car insurance cost is highly competitive and I consider it good value considering the comprehensive cover that is offered. Reviewed on: 12th September 2020

Relax your covered by Saga

I’ve had house insurance and car insurance for many years with Saga, highly recommended. Reviewed on: 12th September 2020

Home insurance

Good price, excellent customer service. Highly recommend Reviewed on: 12th September 2020

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