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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Excellent customer service

We had a break in at our home and saga made the experience less traumatic with excellent service and support Reviewed on: 12th September 2020

Saga Insurance covers all my requirements

Easy to deal with on the telephone and covers all my requirements Reviewed on: 12th September 2020

Excellent experience with Saga

Had such an excellent experience with Saga Home Insurance that I introduced my mother-in-law, now there is a recommendation that you wouldn’t do lightly. Reviewed on: 12th September 2020

Fantastic to deal with

Saga have been great, and made it so easy for me to change the details of my house insurance after my move. Their agent was working from home - but that made ne difference to her efficient and friendly help. One call and it was complete. What more could you ask? Reviewed on: 12th September 2020

Excellent service

Since taking out home and contents insurance with Saga a I have had no worries about any problems i this area. Reviewed on: 12th September 2020

I had a fall

After falling in the street, I damaged my glasses. The claim for new lenses was dealt with very swiftly over the phone and the claim was settled quickly. Very impressed. Reviewed on: 12th September 2020

I hesitate to recommend money matters to friends or family who need professional advice.

I have insured both house and car with Saga for a number of years, and the only time I have made a claim, it was dealt with quickly and professionally after I gave the details over the phone. Reviewed on: 12th September 2020

Second to none !

Great company .Always puts the customer first. Lovely, friendly staff who go the extra mile to explain ,clarify and reassure .Top class ! Reviewed on: 12th September 2020

Home insurance

SAGA is the best insurance company around, they are understanding, helpful and very understanding to your needs. I changed from another insurance company after a friend who was insured with SAGA had major problems with her property and SAGA came to the rescue. The premium is of a reasonable price too. Reviewed on: 12th September 2020

good value for money

if you are of a certain age this insurance company is ideal for you Reviewed on: 12th September 2020

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