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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

91% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Excellent service

Can’t say enough about the service we received. They were excellent evening with the claim and excellent to deal with every communication that we received back and forth via email or telephone calls Reviewed on: 11th September 2020

Excellent rates

Saga had the best price compared to other larger insurers. Plus price held for 3yrs Reviewed on: 11th September 2020

The best insurance

Easy to set up very helpful staff Reviewed on: 11th September 2020

Good Value

When I transferred to Saga, my insurance went down by almost 50%, and I now have a 3 year price lock. Reviewed on: 11th September 2020

First class service and value

Excellent communication and understanding of their products Reviewed on: 11th September 2020

Good customer service and competitive pricing.

Staff were knowledgeable and friendly. Reviewed on: 11th September 2020

Great 3 year price promise!

Excellent value and cover. My premium actually went down slightly from last year. Great customer service too! Reviewed on: 11th September 2020

Good value simple to obtain and renew

I use saga for home insurance. It has always been simple to obtain and renew. Reviewed on: 11th September 2020

Quality insurance cover.

I have car and home and content insurance with saga for a few years now they have always been there for me and knowjng that is peace of mind. Worth every penny. Robin Thynne Reviewed on: 11th September 2020

Very helpful and reliable

When we had the unfortunate circumstance of being robbed Saga helped us quickly and efficiently. We couldn’t have asked for more. Reviewed on: 11th September 2020

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