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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Friendly and Helpful.

Always friendly and helpful. We have been customers for several years and have had a couple of small claims that have been dealt with quickly and efficiently. Reviewed on: 11th September 2020

bigest cover for the lowest price

Best cover I have ever had and much lower price than the competetors Reviewed on: 11th September 2020

Reliability, understanding, reasonably priced.

recommended for older folk because everything is explained in an uncomplicated way which leaves me feeling relaxed. Reviewed on: 11th September 2020

Helpful Customer Services

Always pleasant and knowledgeable. Have just received my renewal invitation at a fixed price for 3 years. Will do some research first but hope Saga are competitive as I have always had good service from them in the past. Reviewed on: 11th September 2020

Amazing

Beats all quotes and simple to understand Reviewed on: 11th September 2020

Excellant service

Always on hand to help, Friendly knowledgeable people everything sorted out on time and at the right price going the extra mile understanding in a compassionate way in times of disaster and calamity bring everything to a good conclusion. Reviewed on: 11th September 2020

excellent and great value for money

clear and easy to know what you are getting for your money ,simply to follow and conclude your business with SAGA. Reviewed on: 11th September 2020

Just a quick phone call

I find it very easy to renew, because I am going deaf and whoever I speak to replies in perfect English. Reviewed on: 11th September 2020

Excellent package to making us feel safe in our own home

Very good call handler with understanding of what was needed this year. Reviewed on: 11th September 2020

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...... ... ... ... ... ... ... ... ... Reviewed on: 11th September 2020

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