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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Very competitive

Previous insurance company were very good at increasing premiums every year which resulted in looking at saga after having a good quote for the car Reviewed on: 11th September 2020

Helpful and reassuring.

A bottle of red wine exploded at night during the hot weather and wrecked the walls of my hallway. The whole place looked like a crime scene with "blood splats" along many walls! SAGA insurance couldn't have been more helpful and reassuring. No quibble. No fuss. Just "how can we help" attitude. It was such a relief! I was grateful for this. The settlement was really fair, stress- free and equitable. Just what I needed! Reviewed on: 11th September 2020

Spot on every time

House insurance cut in half I have car and caRaven insurance to can’t beat them Reviewed on: 11th September 2020

summary

very good staff they explane anything you want to know....very satisfied. Reviewed on: 11th September 2020

A company to rely on in this strange new world!

One call, and the world is a better place. Reviewed on: 11th September 2020

Car and home

Excellent cover with three year fixed price and both competitive Reviewed on: 11th September 2020

Great product

A great product that meets my needs. Reviewed on: 11th September 2020

Best Insurance

Kind and helpful , take care for older people Reviewed on: 11th September 2020

Home Insurance

Saga are always willing to help in any way. I have been with Saga for my home insurance for a number of years and have found them very efficient, easy to deal with, and have good money saving options. Reviewed on: 11th September 2020

professional personal service

Excellent telephone service. No waiting. Understood my needs. Comprehensive explanations and options. Reviewed on: 11th September 2020

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