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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Excellent service

The three year fixed price car and home Insurances give peace of mind and at a comparable price to others. An additional benefit is the excellent response to requests for help Reviewed on: 11th September 2020

Honesty

Paid out in full with my claim, a bit more expensive than others but worth it Reviewed on: 11th September 2020

Such efficient caring people a true reflection of the company.

I was moving and they gave me lots of good advice that helped a great deal unlike other companies. Reviewed on: 11th September 2020

they are very efficient and communication is easy and clear.

I feel confident with Saga House Insurance, their cost is good value and renewing was so simple. I have a 3 year fixed deal which I also think is very good idea. Reviewed on: 11th September 2020

Satisfied

We have our Travel, House and two cars Insured with Saga, the best price around and no hanging on the phone when you ring. Reviewed on: 11th September 2020

Easy to deal with

They keep me well informed about their products and costs Reviewed on: 11th September 2020

Very good especially for oldies

We have been with Saga for many years Reviewed on: 11th September 2020

Good Value Insurance

Prices held for 3 years and full boiler cover available. Reviewed on: 11th September 2020

Good value and excellent service

I have both car and home insurance and have switched both to SAGA. Pricing is competitive and dealing with the company during evaluation of the products was comprehensive and easy. Reviewed on: 11th September 2020

Satisfied customer

Had to claim recently for problems with drains, after and initial misunderstanding the works needed were carried out to a high standard and to our complete satisfaction Reviewed on: 11th September 2020

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