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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Spoke on phone to adviser

I find going on the Internet very confusing so l spoke to an adviser and she was so helpful and l got a very good deal Reviewed on: 11th September 2020

Simple the best

Just the right product at the right price Reviewed on: 11th September 2020

Good Product fair price

Having moved to Saga home insurance this year I am impressed with the service provided and at a fair price. At the moment we have only used the boiler service but it was the same level of service that we had previously had from a utilities company but for a lot better a price. Reviewed on: 11th September 2020

First-rate service

Saga always advise me well in advance of my renewal date and included as an extra (at an additional fee) in my home insurance is the service on my central heating boiler. So far as I am aware Saga are the only home insurers to offer this service and it saves a lot of time and effort as they arrange for the servicing company to advise the date when they will be attending. The actual person who carries out the service also contacts me on the way here to advise a time of arrival. Reviewed on: 11th September 2020

Great product

Very helpful when I had a problem sorted it quickly in spite of difficulties with lock down and Covid Reviewed on: 11th September 2020

Same price for 3 Years

Not made a claim, the real test is when need to make a claim to see how efficient and the support they provide. Reviewed on: 11th September 2020

They have been the best for me

Since I started with Saga Insurance I have had no problem with them, their customer service is quite good and they are always helpful when you call so that’s why I vote for them Reviewed on: 11th September 2020

Helpful caring and polite

We had a home emergency at Christmas and they found help for us on Christmas day could not believe that they put themselves out for us so much. We were very grateful to them as it would have been a terrible Christmas without their hekp. Reviewed on: 11th September 2020

Price and customer service

easy to get in touch with and always treated in a civilised manner Reviewed on: 11th September 2020

SAGA

Excellent customer service, always go the extra mile for their customers. Reviewed on: 11th September 2020

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