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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Good comprehensive Insurance

Have been with saga for several years now for buildings/contents/legal and emergency and although luckily ive not had to claim am completely satisfied with Saga on this policy Reviewed on: 11th September 2020

Saga care for people

We have insured with Saga for a few years now, they are always fair and very knowledgeable. They do not pressurise you in any way and express great patience. They are also happy to talk to you as not everyone has access to the media. Reviewed on: 11th September 2020

Peace of mind

Great policy for people that are away from home for more than thirty days Reviewed on: 11th September 2020

Five Star

Reliable well known caring Company Reviewed on: 11th September 2020

Great very pleasant

Very pleased gets me the best quote Reviewed on: 11th September 2020

Saga insurance gives you peace of mind

We have car, home and travel insurance with saga and wouldn’t go any where else. The call centre is in England, their call takers are so pleasant, patient, polite and helpful. We can get our insurance at a fixed price for 3 years for the car and my home and travel insurance premiums have actually reduced in price over the last few years! Saga provide first class cover and that gives us peace of mind, we’re always recommending them to friends and family. Reviewed on: 11th September 2020

Worth while

Straight .forward setting up and I think good value - although at this time we haven’t, luckily, had to make any claims. Reviewed on: 11th September 2020

great

Saga Home insurance is reasonable priced and very helpful Reviewed on: 11th September 2020

Very competitive

Previous insurance company were very good at increasing premiums every year which resulted in looking at saga after having a good quote for the car Reviewed on: 11th September 2020

Helpful and reassuring.

A bottle of red wine exploded at night during the hot weather and wrecked the walls of my hallway. The whole place looked like a crime scene with "blood splats" along many walls! SAGA insurance couldn't have been more helpful and reassuring. No quibble. No fuss. Just "how can we help" attitude. It was such a relief! I was grateful for this. The settlement was really fair, stress- free and equitable. Just what I needed! Reviewed on: 11th September 2020

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