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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

So easy to set up.

Very helpful, very friendly and nothing was a problem. Reviewed on: 11th September 2020

Very good cover, at a reasonable price

Just happy to have 100% cover, for 3 years. Reviewed on: 11th September 2020

Really helpful when you make a claim

Very professional, friendly helpful people sorted out our complicated claim following a burglary and car theft. You only really find out how good your insurance company is when you make a claim . I will be staying with Saga Reviewed on: 11th September 2020

No problem easy to contact.

When we had a claim no problem to sort out. Reviewed on: 11th September 2020

Excellent service

In my dealings with saga they have excelled in everything they have dealt with. The claim was successfully dealt with in record time. An excellent company. Reviewed on: 11th September 2020

Test the best 100%

I am playing with saga for many years I’m not complacent proud of a saga and help Reviewed on: 11th September 2020

Helpful and to the point

I found the person on the end of the phone very helpful when it came to choosing what to insure and what to leave out. It is a minefield at the best of times ! Thanks Saga. Reviewed on: 11th September 2020

Excellent

I had never made an Insurance claim, but did so this year ,due to a severe water leak in my home. The Service I received to resolve my claim from the Saga Representative was excelllent. Reviewed on: 11th September 2020

Excellent in all areas

Product excellent. Customer service brilliant and product price very competitive Reviewed on: 11th September 2020

Value and Trust

Clear, helpful advice whenever it's needed. Whilst not the cheapest on the market, it provides excellent cover, tailored to meet your particular needs. Reviewed on: 11th September 2020

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