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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Great prices

I have both Home Insurance and Car Insurance with Saga as they offered great deals . Reviewed on: 11th September 2020

Friendly staff and very helpful

Staff are always polite and friendly and I always get the answers I need without any trouble. Reviewed on: 11th September 2020

Super Saga

The staff are very helpful and pleasant on the phone. I had to renew my policy in lockdown the lady on phone was really pleasant just what I needed well done. Reviewed on: 11th September 2020

No problems incurred

Have had no reason to claim but feel that if I had to then I would be dealt with fairly. Reviewed on: 11th September 2020

Home & car insurance

Easy to navigate web site - competitive pricing with good cover. Reviewed on: 11th September 2020

We claimed on our home insurance for flood damage

We felt supported by Saga from the beginning to the end of our claim procedure, in spite of the Covid 19 lockdown and numerous delays in getting the work completed. Reviewed on: 11th September 2020

Competitive and easy to deal with.

No hassle good price insurance. Customer services excellent. Reviewed on: 11th September 2020

never had a problem

easy to set up on line or even to discuss per phone with a convenient three yesr no more stress cost Reviewed on: 11th September 2020

Saga

A recent claim was accepted without fuss and handled very quickly Reviewed on: 11th September 2020

Saga - the Best!

Always excellent and appropriate Reviewed on: 11th September 2020

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