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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

bathroom leak

we had a leak from the toilet in our bathroom and from beginning to end saga handled the situation brilliantly. Reviewed on: 11th September 2020

Very satisfied with my insurance

Saga always offer competitive rates Reviewed on: 11th September 2020

Saga good to deal with

They made making a claim easy and paid out very quickly Reviewed on: 11th September 2020

Excellent service

Fair renewal quotes and easy to make a claim Reviewed on: 11th September 2020

Highest quality customer service experience

Nice to speak to human, every time I have contacted them to renew my insurance., I felt a valued customer, also there prices were competitive Reviewed on: 11th September 2020

always use saga

have always used saga ,for both house and car, never had a problem ,when we claimed it was an instant response and claim Reviewed on: 11th September 2020

Easy to deal with

They don't complicate things unnecessarily and pay up promptly. What more could one wish for? Reviewed on: 11th September 2020

They have always been very helpful, approachable and efficient

We use them for car and house insurance and have found them great Reviewed on: 11th September 2020

Positive experience, good company to deal with

I love being able to talk to a human being and not a robot or alien!! Very helpful company with good deals if you explore. I have been dealing with Saga for a few years now, and never had a problem (which is why I am still with them) Reviewed on: 11th September 2020

Good value for money.

The insurance cover was easy to understand which was helped by knowledgeable and professional staff. I found my quote to be both very comprehensive and competitive. Reviewed on: 11th September 2020

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