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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Saga Home Insurance gives me peace of mind.

I know my property is safe because I trust Saga Home Insurance should anything happen that I need to claim for. This insurance company gives me the peace of mind I need to rent out my property to tenants knowing full well I am covered by a no nonsense policy which will pay out without delay or fuss should I need to claim. Reviewed on: 11th September 2020

The best

They are always willing to listen and are so helpful . Reviewed on: 11th September 2020

Brilliant service

I have never had any problems with any of my insurances, the agents or handlers have always been very helpful when renewing and they always show an interest which gives customers confidence that they are not being ripped off. I recommend saga 100%. Reviewed on: 11th September 2020

Simple plainspeak

Saga staff and documents do not use ambiguous statements. What you see is what you get with no hidden charges or get-out clauses. Reviewed on: 11th September 2020

They always polite and compare the same in price

Just very good,and polite,also helpful, even the yearly boiler service Is included in the price Can’t fault them. Reviewed on: 11th September 2020

Excellent customer service and cover

Saga house insurance gives great cover with no nasty surprises hidden in the small print. They also provide excellent customer service in response to queries and claims and their advisors go out of their way to help you. Reviewed on: 11th September 2020

Home insurance with Saga for several years

Home insurance with Saga for several years, never any problems, usually will discount the quoted figure when I ring to renew. Reviewed on: 11th September 2020

Reliable, Understandable, Affordable

I have multiple policies with Saga - plus a few falling shares but we won't mention the latter. Reviewed on: 11th September 2020

People, products, quality

Nice people, good quality products, easy setup and claim systems Reviewed on: 11th September 2020

Good cover at a reasonable price

Not had to claim but find the annual renewal seamless. It is timely and staff are helpful with any queries. Reviewed on: 11th September 2020

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