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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Recomending Saga

satisfied with all my dealings with this company Reviewed on: 11th September 2020

they work for me

been with Saga for home insurance for a good few years - might have to give them a nudge with a lower price from A N Other but they react and we stay together - 4 equal payments with no interest charges is a plus all in all they work for me Reviewed on: 11th September 2020

Great service & value

All very smooth at every stage. Very happy Reviewed on: 11th September 2020

Human Beings

Full of courtesy and help"....".. Reviewed on: 11th September 2020

Excellent insurance service

Very efficient and knowledgeable staff providing an all round excellent and professional service Reviewed on: 11th September 2020

Good price and reliable

Fixed price deals that aren’t too expensive and great cover! Reviewed on: 11th September 2020

Great customer service

Always easy to contact, very fair and are great to keep using Reviewed on: 11th September 2020

Worthwhile Company

We have been with Saga home insurance for three years now and each of those years the premium has reduced. We haven’t had this with previous Insurance Companies as the premium has always been raised. We haven’t had to make a claim yet but the fact that the premiums are going down means we don’t feel the need to look elsewhere for the cover we have with Saga. We have the newsletter that Saga puts out to its customers and I am a member of Saga Possibilities which goes that extra mile in helping to find places to go during the weekdays and weekends. A worthwhile Insurance Company! Reviewed on: 11th September 2020

Easy to check and review

Telephone contacts good and understandable Reviewed on: 11th September 2020

Excellent cover at a good price

I wanted extra cover for some expensive camera equipment included in my house and contents policy. I managed to do this online without any fuss. Cover is good for the premium I paid. Renewed this year without hesitation. Reviewed on: 11th September 2020

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