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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Online only

Always gd service but don't speak to anyone as online Reviewed on: 18th August 2025

Easy to contact by phone.

Easy to contact by phone.No robots just real people who listen to what you have to say. Reviewed on: 18th August 2025

Saga provides very competitive prices, paperwork can...

Saga provides very competitive prices, paperwork can be sent online or by post. Reviewed on: 15th August 2025

My flat was flooded due to a burst water main.

My flat was flooded due to a burst water main. Saga dealt with my claim speedily and professionally. Having never made a Home Insurance claim before, the staff at Saga were extremely helpful and reassuring. Based on my experience I would highly recommend Saga Home Insurance. Reviewed on: 15th August 2025

Anytime I have spoken to Customer Services they were...

Anytime I have spoken to Customer Services they were helpful and could answer any queries I had. Reviewed on: 14th August 2025

Secure and safe.

We have been with Saga House and car Insurance for many years , and although so far have not needed to claim feel secure with you as a company Reviewed on: 14th August 2025

Have been with them for a few years, without any pro...

Have been with them for a few years, without any problems. I have not had to make a claim, so far, so it's only limited experience. Reviewed on: 14th August 2025

Contactable.

Very helpful. Apart from the comment that my review is too short Reviewed on: 14th August 2025

Good Home Insurance

We have been with Saga for a few years and when we had to make a claim it was dealt with quickly and efficiently and we recovered all of our claim and reinstated our home very quickly Reviewed on: 13th August 2025

Great communications!

Great communications! Love the magazines provided. Very competitively priced insurer. Reviewed on: 13th August 2025

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