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Saga: Home insurance reviews

4.68
Based on 2,700 reviews, last reviewed 29th Sep 2025
5500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Customer service highly rated.. We have been with Saga for quite a few years now, both for home and car insurance, and we highly rate the customer service. The representatives are fr... Read more Reviewed on: 29th September 2025
David T's avatar
David T

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025
Chris R's avatar
Chris R

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2700)

Friendly Company

5
Very friendly and understanding, always a person on the other end of the phone to talk to Reviewed on: 29th September 2021

Always helpful and friendly with good advice.

5
I’ve never had any problems with SAGA over the years. Recommend to anyone. Reviewed on: 29th September 2021

Always available and helpful

5
Whenever Saga have been contacted either due to a possible claim or with a query they have been responsive and helpful Reviewed on: 29th September 2021

Home safe and happy!

5
Great product at realistic price Reviewed on: 29th September 2021

Excellent friendly service

5
Great service with a very personal touch.Feel very confident they will be able to sort out everything with out a fuss Reviewed on: 29th September 2021

a great company to deal with

5
very helpfull on phone and 3 years fixed premium, whats better than that Reviewed on: 29th September 2021

Trusted company

5
Saga provide good value for money, very courteous and knowledgeable staff Reviewed on: 29th September 2021

Best insurance company by far

5
I have had several insurance companies over the years and other companies can not match them at all Reviewed on: 29th September 2021

comment

5
easy to deal with and fair price on premium Reviewed on: 29th September 2021

The best

5
Having saga home insurance for some time now I cannot praise saga enough,unfortunately I've had to claim on my policy and saga were professional efficient and nothing was to much trouble with questions answered clearly and claims dealt with quickly. Reviewed on: 29th September 2021

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