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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2700 reviews)

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4.68

Based on 2,700 reviews, last reviewed 29th Sep 2025

5500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Customer service highly rated.. We have been with Saga for quite a few years now, both for home and car insurance, and we highly rate the customer service. The representatives are fr... Read more Reviewed on: 29th September 2025

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2700)

trustworthy and caring

Although I have never had to make a claim I feel that , judging by their advice on matters, the Saga team would be exceptional. Reviewed on: 29th September 2021

Best cover value for money

The quote terms and conditions are clear with prices very competitive in the market place Reviewed on: 29th September 2021

Speak to a human being, very straightforward and excellent customer service

All of the above. Very easy to renew or change details. Reviewed on: 29th September 2021

Good cover, good value! Lots of valuable extras.

easy to arrange cover which is very competitive in price and has many extras included without the extra cost. Reviewed on: 29th September 2021

Good value insurance

I’ve used Saga for Home and Car insurance for the last few years, I’m very pleased with these products Reviewed on: 29th September 2021

House insurance

Pleasant welcoming customer service listened to what I wanted and did not power sell I am extremely pleased with Saga competitve prices all in all met my needs Reviewed on: 29th September 2021

Great product great service

So helpful whenever You contact them. No hard sell just good advice Reviewed on: 29th September 2021

Excellent product and value for money

I recently switched my Home Insurance to Saga, as they offered excellent cover which suited my needs and at a very affordable price. The price is fixed for three years which is an extra bonus. Reviewed on: 29th September 2021

Excellent service whenever you need them

I needed to extent the period of 2 months my home insurance allows for the property to be unoccupied. They were very precise about the conditions attached but they accommodated my request for an extension which was due to unplanned circumstances. Reviewed on: 29th September 2021

Saga home

Reliable reasonably priced quick to set up Reviewed on: 29th September 2021

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