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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

No-nonsense, easy to follow application

A quick and easy house insurance that can be set up in minutes. Reviewed on: 29th September 2021

Excellent customer care

Saga looked after us when we had to claim on our home insurance policy following part of our house being flooded. They took a lot of the stress out of the situation and followed up with regular phone calls to check on the work being done. Reviewed on: 29th September 2021

First class service

The 3 year service at a fixed price, to is a good idea Reviewed on: 29th September 2021

Great inexpensive cover

Everything you need inhome insurance made easy Reviewed on: 29th September 2021

Insurance

Very good and a good price and very quick to pay out if you got a problem very helpful on the phone Reviewed on: 29th September 2021

As good as their word

They said they would freeze my premiums for three years and they kept their promise. I'd happily renew again. Reviewed on: 29th September 2021

They are always ready to help

When I have needed help with any problems, they are polite, helpful and very caring. Reviewed on: 29th September 2021

When setting up Sagawere very good explaining everything

When I set up my home insurance last year, Saga staff were very friendly and efficient Reviewed on: 29th September 2021

Perfect

I had to make a claim a couple of years ago and Saga were fast and efficient. My claim was dealt with quickly and nothing was too much trouble. Reviewed on: 29th September 2021

Good phone contact

Can nearly always get through to talk to someone Reviewed on: 29th September 2021

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