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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

On line service

Not needed to make a claim, bought insurance on line, no problems Reviewed on: 8th September 2025

The assurance of professional care is priceless

With a company like Saga you have assurance that everything will be handled in a professional manner and that any query will receive a friendly reply Reviewed on: 3rd September 2025

The home insurance application process was so easy a...

The home insurance application process was so easy and an absolute breeze to complete. I wasn’t sure about one issue so I gave Saga customer service a ring. Advice given was top class and the advisor was a sheer delight to deal with., Reviewed on: 2nd September 2025

Straightforward application form and trustworthy com...

Straightforward application form and trustworthy company..... Reviewed on: 1st September 2025

A Great Service At A Competitive Price

I Have Been With Saga House Insurance For Several Years Now And They Have Provided Me With Great Service at a Very Competitive Price And a Simple Way Of Renewal with No Hassel, Reviewed on: 1st September 2025

Saga give great service.

Saga give great service. Their Home Insurance was a good price and was guaranteed to stay the same for 3 years which was excellent. When I have had need to contact them, their customer service couldn't be faulted. Reviewed on: 1st September 2025

When I made a claim it was dealt with quickly and ef...

When I made a claim it was dealt with quickly and efficiently. I also like the three year fixed rate policy.peace of mind is essential to me. Reviewed on: 29th August 2025

When enquiring about making a claim, the person I de...

When enquiring about making a claim, the person I dealt with on the phone, couldn’t have been more helpful. They were also very friendly. Would have no problem contacting them again if I need to. Reviewed on: 29th August 2025

Always competitive.

Always competitive. Good customer service. Reviewed on: 27th August 2025

I’ve always been able to negotiate the renewal cost...

I’ve always been able to negotiate the renewal cost for my insurance. It feels a very professional business.. Reviewed on: 26th August 2025

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