Write a review

Go to business site

Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

View other Saga products

4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

Read all reviews Write a review

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Customer friendly

As a retired Senior Citizen I have always found the staff to be very helpful and understanding Reviewed on: 29th September 2021

No fuss

Have used for a few years now, no issues. Reviewed on: 29th September 2021

Very pleased with the insurance service provided

I have been very satisfied with the insurance services provided by saga over several years now covering Car, Caravan, Home Insurance and Land-lords Insurance. Well done Saga. Reviewed on: 29th September 2021

Safe

My insurance was less this year and didn't have to pay extra fees by moving home I'm 74 yrs and every penny counts so very pleased Thank you Reviewed on: 29th September 2021

TOP FOR VALUE AND SERVICE

I have been with Saga for years and although I have never had to claim, friends have. Their home was ruined by a devastating flood while they were in Australia on holiday. Saga stepped in and organised everything for their young son who was living away from home at uni. That experience prompted me to change to a company with a proven track record of going the extra mile. I sleep easily knowing my buildings and contents cover is in safe hands. Reviewed on: 29th September 2021

Saga provide an efficient and friendly service

I always found Saga to be friendly and efficient in dealing with my claims Reviewed on: 29th September 2021

Competitive and helpful

I got my home insurance at an amazingly reduced price compared to my previous provider. I wish I made the move years ago. The process was really easy and the customer advisor was so helpful. Reviewed on: 29th September 2021

Best Insurance Company

Have been with Saga Home insurance for a few years now, and have always felt happy with their customer care, ensuring we were properly covered, and just recently providing us with a pippa kitchen alarm, which lets us know the precise temperature of our stove, and warns us if stove is overheating or has been left on, giving us complete peace of mind. Reviewed on: 29th September 2021

Home Insurance

Saga answer my calls quickly and are easy to communicate with over policy details. Their quotes are very competitive. Saga have made renewing my policies very straightforward. Reviewed on: 29th September 2021

Home Insurace

Inexpensive, great overall cover. Excellent staff at the end of the phone putting you fully at ease.. Reviewed on: 29th September 2021

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Chelsea Building Society 0.00 from 0 reviews
Home insurance
from Hastings Direct 3.17 from 73 reviews
Home Insurance
from RBS 3.83 from 10 reviews

Want to see more from Saga?

Car insurance
from Saga 4.83 from 9560 reviews
Health insurance
from Saga 4.81 from 770 reviews
Travel insurance
from Saga 4.77 from 1077 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub