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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2700 reviews)

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4.68

Based on 2,700 reviews, last reviewed 29th Sep 2025

5500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Customer service highly rated.. We have been with Saga for quite a few years now, both for home and car insurance, and we highly rate the customer service. The representatives are fr... Read more Reviewed on: 29th September 2025

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2700)

Excellent customer care

Saga looked after us when we had to claim on our home insurance policy following part of our house being flooded. They took a lot of the stress out of the situation and followed up with regular phone calls to check on the work being done. Reviewed on: 29th September 2021

First class service

The 3 year service at a fixed price, to is a good idea Reviewed on: 29th September 2021

Great inexpensive cover

Everything you need inhome insurance made easy Reviewed on: 29th September 2021

Insurance

Very good and a good price and very quick to pay out if you got a problem very helpful on the phone Reviewed on: 29th September 2021

As good as their word

They said they would freeze my premiums for three years and they kept their promise. I'd happily renew again. Reviewed on: 29th September 2021

They are always ready to help

When I have needed help with any problems, they are polite, helpful and very caring. Reviewed on: 29th September 2021

When setting up Sagawere very good explaining everything

When I set up my home insurance last year, Saga staff were very friendly and efficient Reviewed on: 29th September 2021

Perfect

I had to make a claim a couple of years ago and Saga were fast and efficient. My claim was dealt with quickly and nothing was too much trouble. Reviewed on: 29th September 2021

Good phone contact

Can nearly always get through to talk to someone Reviewed on: 29th September 2021

The Best

A great insurance company, friendly staff and a very good product. Reviewed on: 29th September 2021

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