Write a review

Newsletter

Go to business site

Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

View other Saga products

4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

Read all reviews Write a review

About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Reliable and trustworthy

Reliable and trustworthy plus great value for money Reviewed on: 20th September 2025

Premium price, poor service, especially for bereaved

Saga could not offer suitable cover for my late mother's house while was empty and awaiting sale. Given the age profiling of the company, I find this disappointing. Just when I needed assistance in looking after a loved one's estate, they let me down. The telephone contacts are lovely to talk to, but seem to act as a messenger between underwriters and the customer. Lots of being waiting for a response from another department. I can see that this is preferable to being transferred from one number to another, but it's rather disjointed. I'm guessing that Saga are a broker for several insurers. The reduced cover was advised mid-term, so I found cover elsewhere. I have had a renewal reminder several days after cancelling the policy, which means that I have to phone again to ensure that they are not going to try to take the premium.... Reviewed on: 19th September 2025

We are both satisfied with the service we get from S...

We are both satisfied with the service we get from Saga home insurance they look after us well with problems we had in past year so grateful for all their help Reviewed on: 19th September 2025

Good courteous friendly service, with staff fully kn...

Good courteous friendly service, with staff fully knowledgeable Reviewed on: 16th September 2025

Good provider of home insurance

Good provider of home insurance Reviewed on: 14th September 2025

Good value, excellent customer service

Good value, excellent customer service Reviewed on: 14th September 2025

Good value

Good value policy, been with Saga a few years now. Reviewed on: 14th September 2025

A great choice

Excellent value, reputable company, good customer service. Reviewed on: 11th September 2025

Happy with the insurance company when I first took t...

Happy with the insurance company when I first took the policy out constantly been kept in contact in regards to renewal Reviewed on: 10th September 2025

Outstanding service when making a claim

Sadly we had to make a claim for a lost bracelet, they settled it promptly and it didn’t affect my renewal price. The staff are all very helpful. Reviewed on: 10th September 2025

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from Lloyds Bank 2.30 from 118 reviews
Home insurance (discontinued)
from 50plus Insurance (inactive company) 4.06 from 1 reviews
Home Insurance
from Progressive Building Society 0.00 from 0 reviews

Want to see more from Saga?

Car insurance
from Saga 4.83 from 11366 reviews
Health insurance
from Saga 4.81 from 889 reviews
Travel insurance
from Saga 4.78 from 1549 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub