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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2700 reviews)

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4.68

Based on 2,700 reviews, last reviewed 29th Sep 2025

5500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Customer service highly rated.. We have been with Saga for quite a few years now, both for home and car insurance, and we highly rate the customer service. The representatives are fr... Read more Reviewed on: 29th September 2025

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2700)

No fuss

Have used for a few years now, no issues. Reviewed on: 29th September 2021

Very pleased with the insurance service provided

I have been very satisfied with the insurance services provided by saga over several years now covering Car, Caravan, Home Insurance and Land-lords Insurance. Well done Saga. Reviewed on: 29th September 2021

Safe

My insurance was less this year and didn't have to pay extra fees by moving home I'm 74 yrs and every penny counts so very pleased Thank you Reviewed on: 29th September 2021

TOP FOR VALUE AND SERVICE

I have been with Saga for years and although I have never had to claim, friends have. Their home was ruined by a devastating flood while they were in Australia on holiday. Saga stepped in and organised everything for their young son who was living away from home at uni. That experience prompted me to change to a company with a proven track record of going the extra mile. I sleep easily knowing my buildings and contents cover is in safe hands. Reviewed on: 29th September 2021

Saga provide an efficient and friendly service

I always found Saga to be friendly and efficient in dealing with my claims Reviewed on: 29th September 2021

Competitive and helpful

I got my home insurance at an amazingly reduced price compared to my previous provider. I wish I made the move years ago. The process was really easy and the customer advisor was so helpful. Reviewed on: 29th September 2021

Best Insurance Company

Have been with Saga Home insurance for a few years now, and have always felt happy with their customer care, ensuring we were properly covered, and just recently providing us with a pippa kitchen alarm, which lets us know the precise temperature of our stove, and warns us if stove is overheating or has been left on, giving us complete peace of mind. Reviewed on: 29th September 2021

Home Insurance

Saga answer my calls quickly and are easy to communicate with over policy details. Their quotes are very competitive. Saga have made renewing my policies very straightforward. Reviewed on: 29th September 2021

Home Insurace

Inexpensive, great overall cover. Excellent staff at the end of the phone putting you fully at ease.. Reviewed on: 29th September 2021

No-nonsense, easy to follow application

A quick and easy house insurance that can be set up in minutes. Reviewed on: 29th September 2021

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