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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Feel they are trustworthy and compassionate.

Feel they are trustworthy and compassionate. Reviewed on: 13th October 2025

A great company

A great company to deal with, easy to talk to. Reviewed on: 13th October 2025

sage were very efficient

sage were very efficient -- the conditions and alternatives were made clear and I could make the application without doubts. Reviewed on: 11th October 2025

Good comprehensive insurance and very reasonably pri...

Good comprehensive insurance and very reasonably priced too. Great customer service. I would definitely recommend. With the 3 year guaranteed price cap the renewal price remains the same unless you make a claim. Reviewed on: 9th October 2025

Great home insurance company

Very easy to apply for and good value. Reviewed on: 6th October 2025

Customer service highly rated..

We have been with Saga for quite a few years now, both for home and car insurance, and we highly rate the customer service. The representatives are friendly courteous and knowledgeable. The costs are fair and we feel have confidence that in the event should we need them, they will cover our needs. Reviewed on: 29th September 2025

Awesome customer experience.

Awesome customer experience. Advisor incredibly customer focussed. Less than 5 minutes to process my claim and settled within the hour, Reviewed on: 26th September 2025

Home insurance

The staff are really helpful when ever I have phoned tham Reviewed on: 24th September 2025

Prompt pay out

Prompt pay out, our claim was settled very quickly. Reviewed on: 23rd September 2025

Very easy to set up the home insurance cover and arr...

Very easy to set up the home insurance cover and arrange a direct debit Reviewed on: 21st September 2025

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