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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Easy to get

We haven't had to claim. But they give me confidence when I have rung. Reviewed on: 29th September 2021

Home insurance

Excellent cover from saga and ease of sorting out a claim when needed. Also, 3 year fixed price was really good. Reviewed on: 29th September 2021

Excellent contents deal.

Unbelievably good deal on 3 year contents insurance. Also have had pet insurance for 20 years. Very good service. Ca n always speak to someone if need to without waiting. Reviewed on: 29th September 2021

Having home and contents insurance with Saga has been fantastic.

My experience with Saga has been a good one. The staff are courteous, knowledgeable and very helpful. I have not had any problems with Saga. The cost of my Home and Contents insurance is very reasonable and I will be recommending Saga to. All my close friends and my family members. Saga is an honest and trustworthy company to be associated/do business with. Carry on the good work Saga you are doing great. Reviewed on: 29th September 2021

Good solid company

Very efficient, Speaking to a human by far the best no robots. Reviewed on: 29th September 2021

Easy peasy insurance

Great value for money , easy online application cannot fault Reviewed on: 29th September 2021

Great company

Really good service. Easy to contact and very helpful staff. Reviewed on: 29th September 2021

Best home insurer

We have been customers of SAGA for many years now. When our boiler broke down during a cold winter, they gave us hotel accommodation and had the boiler replaced really quickly. Just one example of timely, efficient service when we've been in need Reviewed on: 29th September 2021

helpful and polite staff

The staff have gone out of the way to match the price and recommend the best insurance deal Reviewed on: 29th September 2021

Full coverage for an affordable price

Great customer service, very helpful staff and affordable. Reviewed on: 29th September 2021

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