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Saga: Home insurance reviews

4.47
Based on 2,711 reviews, last reviewed 27th Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026
Thomas B's avatar
Thomas B

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2711)

Excellent product, excellent service

5
We bought from Saga because of the product on offer at an unbeatable price. the customer service was an added bonus. Reviewed on: 29th September 2021

Home insurance

5
I chose Saga insurance because it suited my families needs Reviewed on: 29th September 2021

Economic, comprehensive, supportive, ideal

5
I logged in to compare Saga with my previous supplier. I had a supportive, helpful, clear, generous reception from an advisor who did not attempt a hard sell, but by their warmth and attitude persuaded me that Saga was to be my choice. Reviewed on: 29th September 2021

the best insurance provider I have ever used.

5
Only had to telephone once for some assistance with the insurance account payment and the problem was resolved in 15 minutes. Reviewed on: 29th September 2021

Great cover

5
Although I have never had to claim, the Saga team answered queries about my insurance knowledgeably, and I have renewed several times because the cover is good and the premiums remain at a stable rate. Reviewed on: 29th September 2021

Very happy

5
Very curtious and helpful nothing to much trouble. Reviewed on: 29th September 2021

very efficient

4
they are precise in their approach and make sure you understand Reviewed on: 29th September 2021

Good

5
I recently had to phone Saga and was pleased with the help I received and the representative was very helpful. Reviewed on: 29th September 2021

Good experience

5
Very good customer experience, really good price for insurance, and set for 3 years. Reviewed on: 29th September 2021

Contents insurance

5
I phone Saga and talk about the house insurance. They give me a good price and I can then pay over the phone. Reviewed on: 29th September 2021

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