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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2700 reviews)

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4.68

Based on 2,700 reviews, last reviewed 29th Sep 2025

5500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Customer service highly rated.. We have been with Saga for quite a few years now, both for home and car insurance, and we highly rate the customer service. The representatives are fr... Read more Reviewed on: 29th September 2025

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2700)

Home insurance

Excellent cover from saga and ease of sorting out a claim when needed. Also, 3 year fixed price was really good. Reviewed on: 29th September 2021

Excellent contents deal.

Unbelievably good deal on 3 year contents insurance. Also have had pet insurance for 20 years. Very good service. Ca n always speak to someone if need to without waiting. Reviewed on: 29th September 2021

Having home and contents insurance with Saga has been fantastic.

My experience with Saga has been a good one. The staff are courteous, knowledgeable and very helpful. I have not had any problems with Saga. The cost of my Home and Contents insurance is very reasonable and I will be recommending Saga to. All my close friends and my family members. Saga is an honest and trustworthy company to be associated/do business with. Carry on the good work Saga you are doing great. Reviewed on: 29th September 2021

Good solid company

Very efficient, Speaking to a human by far the best no robots. Reviewed on: 29th September 2021

Easy peasy insurance

Great value for money , easy online application cannot fault Reviewed on: 29th September 2021

Great company

Really good service. Easy to contact and very helpful staff. Reviewed on: 29th September 2021

Best home insurer

We have been customers of SAGA for many years now. When our boiler broke down during a cold winter, they gave us hotel accommodation and had the boiler replaced really quickly. Just one example of timely, efficient service when we've been in need Reviewed on: 29th September 2021

helpful and polite staff

The staff have gone out of the way to match the price and recommend the best insurance deal Reviewed on: 29th September 2021

Full coverage for an affordable price

Great customer service, very helpful staff and affordable. Reviewed on: 29th September 2021

Reliable and value for money

I haven't had to make a claim yet but feel reassured that when I do it will be straightforward and comprehensive. Reviewed on: 29th September 2021

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