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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2700 reviews)

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4.68

Based on 2,700 reviews, last reviewed 29th Sep 2025

5500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Customer service highly rated.. We have been with Saga for quite a few years now, both for home and car insurance, and we highly rate the customer service. The representatives are fr... Read more Reviewed on: 29th September 2025

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2700)

Home insurance

I chose Saga insurance because it suited my families needs Reviewed on: 29th September 2021

Economic, comprehensive, supportive, ideal

I logged in to compare Saga with my previous supplier. I had a supportive, helpful, clear, generous reception from an advisor who did not attempt a hard sell, but by their warmth and attitude persuaded me that Saga was to be my choice. Reviewed on: 29th September 2021

the best insurance provider I have ever used.

Only had to telephone once for some assistance with the insurance account payment and the problem was resolved in 15 minutes. Reviewed on: 29th September 2021

Great cover

Although I have never had to claim, the Saga team answered queries about my insurance knowledgeably, and I have renewed several times because the cover is good and the premiums remain at a stable rate. Reviewed on: 29th September 2021

Very happy

Very curtious and helpful nothing to much trouble. Reviewed on: 29th September 2021

very efficient

they are precise in their approach and make sure you understand Reviewed on: 29th September 2021

Good

I recently had to phone Saga and was pleased with the help I received and the representative was very helpful. Reviewed on: 29th September 2021

Good experience

Very good customer experience, really good price for insurance, and set for 3 years. Reviewed on: 29th September 2021

Contents insurance

I phone Saga and talk about the house insurance. They give me a good price and I can then pay over the phone. Reviewed on: 29th September 2021

Easy to get

We haven't had to claim. But they give me confidence when I have rung. Reviewed on: 29th September 2021

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