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Saga: Home insurance reviews

4.69
Based on 2,709 reviews, last reviewed 17th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025
SANDRA K's avatar
SANDRA K

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2709)

Always excellent service and helpful staff

5
I’ve only had to claim once on my insurance. The claims people and everyone I dealt with was very helpful & understood how terrifying my experience was - it was a street robbery - and where very helpful when I later remembered other items that were in my stolen bag. I’ve been with them for several years now & would definitely recommend SAGA. Reviewed on: 29th September 2021

Good quality insurance

5
Always helpful to deal with and a fair price Reviewed on: 29th September 2021

Long efficient service

5
As a 20+years customer I have observed it’s development as a ‘family ‘ orientated company with a wide range of products. I am pleased to have received quality service. Reviewed on: 29th September 2021

You can trust them

5
They are very helpful if you need to claim. Reviewed on: 29th September 2021

Excellent service

5
Excellent service, lovely friendly and easy to understand staff, great products would recommend. Reviewed on: 29th September 2021

Excellent product

5
threevyear fixed price home insurance means you don't need to worry about yearly price increases Reviewed on: 29th September 2021

Very good value insurance from a company that is trusted

5
The saga team had time to explain and listen to what I needed not trying to sell a policy at any cost. They have been very helpful whenever I have phoned. Reviewed on: 29th September 2021

Everything is running smoothly.

5
Relaxed and satisfied that Saga will look after me. Reviewed on: 29th September 2021

Excellent product, excellent service

5
We bought from Saga because of the product on offer at an unbeatable price. the customer service was an added bonus. Reviewed on: 29th September 2021

Home insurance

5
I chose Saga insurance because it suited my families needs Reviewed on: 29th September 2021

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