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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2700 reviews)

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4.68

Based on 2,700 reviews, last reviewed 29th Sep 2025

5500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Customer service highly rated.. We have been with Saga for quite a few years now, both for home and car insurance, and we highly rate the customer service. The representatives are fr... Read more Reviewed on: 29th September 2025

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2700)

Excellent company

We have home insurance from Saga, unfortunately we had to make a claim for the first time and they were brilliant, they helped me through the whole process. Reviewed on: 29th September 2021

Always excellent service and helpful staff

I’ve only had to claim once on my insurance. The claims people and everyone I dealt with was very helpful & understood how terrifying my experience was - it was a street robbery - and where very helpful when I later remembered other items that were in my stolen bag. I’ve been with them for several years now & would definitely recommend SAGA. Reviewed on: 29th September 2021

Good quality insurance

Always helpful to deal with and a fair price Reviewed on: 29th September 2021

Long efficient service

As a 20+years customer I have observed it’s development as a ‘family ‘ orientated company with a wide range of products. I am pleased to have received quality service. Reviewed on: 29th September 2021

You can trust them

They are very helpful if you need to claim. Reviewed on: 29th September 2021

Excellent service

Excellent service, lovely friendly and easy to understand staff, great products would recommend. Reviewed on: 29th September 2021

Excellent product

threevyear fixed price home insurance means you don't need to worry about yearly price increases Reviewed on: 29th September 2021

Very good value insurance from a company that is trusted

The saga team had time to explain and listen to what I needed not trying to sell a policy at any cost. They have been very helpful whenever I have phoned. Reviewed on: 29th September 2021

Everything is running smoothly.

Relaxed and satisfied that Saga will look after me. Reviewed on: 29th September 2021

Excellent product, excellent service

We bought from Saga because of the product on offer at an unbeatable price. the customer service was an added bonus. Reviewed on: 29th September 2021

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