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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

1st class friendly professional service.

Excellent service when we had a flood on the property and the representative was very helpful and knowledgeable for our claim. Reviewed on: 2nd August 2025

Good prices very efficient service

Good prices very efficient service Reviewed on: 2nd August 2025

My experience dealing with Saga

I have been with Saga for a number of years and have found them to be reliable and dependable. On the odd occasion when I have needed to contact them, I've found the experience to be without fuss, and stress free. I wouldn't hesitate to recommend Saga to anyone. Reviewed on: 31st July 2025

Person People.

The company staff gave patient and caring service. Reviewed on: 31st July 2025

Never had any problems with saga everything straight...

Never had any problems with saga everything straight forward would definitely recommend Reviewed on: 29th July 2025

5 star customer service

My father renews his house insurance every year due the customer service he recieves every time he contacts SAGA. The reneal process is simple and easy and cover is 5 star Reviewed on: 24th July 2025

Simply Simple

As my home insurance with Saga was such an easy experience I also decided to take travel insurance with them too. It’s just uncomplicated which is what we need at our age. Thank you Reviewed on: 24th July 2025

NOT HELPING OLD PEOPLE AVOID!!!

My Dad's Home Insurance rose from £379 a year to £1002!!!!! I've just done a Money Supermarket and found every other Insurer Way Cheaper from £169 upwards to Saga at the end! Reviewed on: 19th July 2025

Highly competitive policy with some excellent featur...

Highly competitive policy with some excellent features, especially the Saga Plus fixed price covers. Friendly and informative staff and efficient answering when calling Reviewed on: 19th July 2025

Just perfect cover for what I need at a very afforda...

Just perfect cover for what I need at a very affordable price! Reviewed on: 18th July 2025

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