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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Overall

Extremely good service - very helpful & willing to help you. Competitive prices compared to some others. Reviewed on: 29th September 2021

Excellent service with real human beings answering the phone!

Saga quickly settled the only claim I've had to make and the whole process was smooth. Thoroughly recommended. Reviewed on: 29th September 2021

Great insurance company

Not actually claimed. But have car & home insurance. Good price & trust this company Reviewed on: 29th September 2021

than speak to adviser who helps

During lockdown felt more secure Reviewed on: 29th September 2021

Excellent company one of the best

People very friendly and helpful Reviewed on: 29th September 2021

Perfect fixed price

Being able to fix a great price for 3 years has helped me avoid the annual trawl and inevitable move of supplier. Reviewed on: 29th September 2021

good experience

person dealing with me very helpful and dealt with requirements as needed also very friendly. Reviewed on: 29th September 2021

Good prices and cover

Haven't had any problems, or claims, YET Reviewed on: 29th September 2021

Can't Fault It.

Three years fixed at a good price ,can't fault it. Reviewed on: 29th September 2021

Reasonable price

Well trained, polite, 'human' person on he phone. Felt like they really wanted me to get the best value for money cover. Reviewed on: 29th September 2021

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