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Saga: Home insurance reviews

4.69
Based on 2,709 reviews, last reviewed 17th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025
SANDRA K's avatar
SANDRA K

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2709)

Good company

5
Always friendly and helpful, easy to get through at anytime Reviewed on: 29th September 2021

Very efficient

5
Staff aways courties and friendly. Reviewed on: 29th September 2021

Excellent staff

5
When arranging the insurance the tele consultant was excellent, she explained everything, what was covered and importantly what was not. And she avoided using confusing jargon Reviewed on: 29th September 2021

Never a problem

5
With Saga, there's never a problem when there comes a need to make a claim.. Thoroughly recommend. Reviewed on: 29th September 2021

Excellent service

5
I like Saga because I always get to speak to someone without going through a load of messages/numbers Reviewed on: 29th September 2021

Excellent insurance service

5
Extremely good customer service, never waiting to get through, very informative and great value. Reviewed on: 29th September 2021

Home insurance

5
Lost a piece of jewelry. Claim dealt with speedily and efficiently to complete satisfaction Reviewed on: 29th September 2021

Comprehensive cover and good service

5
Good levels of cover provided under a three-year fixed renewal premium which includes some household emergency cover. When I had to call on the latter, the problem was sorted quickly and efficiently. Reviewed on: 29th September 2021

Easy booking at a decent price

5
Straightforward,no hassle,very competitive price Reviewed on: 29th September 2021

Great Company Policies at a very Affordable Price!

5
Having shopped around every year for House Insurance I find there is nothing that comes near the quotes from this Company with the products it includes for a very very resonable Price! Plus the Fact that they will hold it for three years on the trop! What more could a customer ask. I will stay with them since they do stick to their word! Thank you Saga. Reviewed on: 29th September 2021

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