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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Very good value for money and very competitive.

Saved £££££££££££££££££££££££££££££££££££££££££££££££ Reviewed on: 29th September 2021

Saga has provided sagacity.

Its nice not to have to worry about price increases and all the stress of changing suppliers when the price has been held for three years. Reviewed on: 29th September 2021

Good company

Always friendly and helpful, easy to get through at anytime Reviewed on: 29th September 2021

Very efficient

Staff aways courties and friendly. Reviewed on: 29th September 2021

Excellent staff

When arranging the insurance the tele consultant was excellent, she explained everything, what was covered and importantly what was not. And she avoided using confusing jargon Reviewed on: 29th September 2021

Never a problem

With Saga, there's never a problem when there comes a need to make a claim.. Thoroughly recommend. Reviewed on: 29th September 2021

Excellent service

I like Saga because I always get to speak to someone without going through a load of messages/numbers Reviewed on: 29th September 2021

Excellent insurance service

Extremely good customer service, never waiting to get through, very informative and great value. Reviewed on: 29th September 2021

Home insurance

Lost a piece of jewelry. Claim dealt with speedily and efficiently to complete satisfaction Reviewed on: 29th September 2021

Comprehensive cover and good service

Good levels of cover provided under a three-year fixed renewal premium which includes some household emergency cover. When I had to call on the latter, the problem was sorted quickly and efficiently. Reviewed on: 29th September 2021

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