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Saga: Home insurance reviews

4.47
Based on 2,711 reviews, last reviewed 27th Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026
Thomas B's avatar
Thomas B

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2711)

Easy booking at a decent price

5
Straightforward,no hassle,very competitive price Reviewed on: 29th September 2021

Great Company Policies at a very Affordable Price!

5
Having shopped around every year for House Insurance I find there is nothing that comes near the quotes from this Company with the products it includes for a very very resonable Price! Plus the Fact that they will hold it for three years on the trop! What more could a customer ask. I will stay with them since they do stick to their word! Thank you Saga. Reviewed on: 29th September 2021

easy to set up

5
simple to set up same cover for 3 years at same price Reviewed on: 29th September 2021

Great price guaranteed for 3 years

5
Great service online when I chatted about moving my insurance to Saga from another company. No vague answers, all clear and to the point. Reviewed on: 29th September 2021

understanding

5
easy to understand person on phone very knowledgeable and helpful Reviewed on: 29th September 2021

Very helpful and understood my needs

5
Tried a few on line but Saga gave me best deal for my wife and myself Reviewed on: 29th September 2021

Excellent customer service when buying home/contents insurance.

5
Very helpful and knowledgeable staff when enquired about a new policy which I took out. Reviewed on: 29th September 2021

3 Year Fixed Rate

5
Got a good deal... 3 years without an increase. Reviewed on: 29th September 2021

The best service

5
Employee all helpful and knowable excellent service Reviewed on: 29th September 2021

Saga : Home insurance : Excellent service and product

5
The Saga staff were helpful, clear and professional in the way they assisted us with our Home insurance. The cost, timescales and next steps were explained without any hard sell and with a customer friendly approach. Reviewed on: 29th September 2021

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